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Thread ID: 89019 2008-04-17 20:40:00 Any problems with Xtra lately? sarel (2490) Press F1
Post ID Timestamp Content User
659785 2008-04-17 20:40:00 Can't send email with Xtra the last two/three days, nothing changed on my system. Does anybody knows about any problem with Xtra? Otherwise it's me and the HelpDesk tonight *sigh*.:(

sarel
sarel (2490)
659786 2008-04-17 21:32:00 Try going into your mail settings and change the SMTP settings, if its set to send.xtra.co.nz change it back to smtp.xtra.co.nz

Xtra changed their setting (Again) a short while back and some peoples send.xtra stopped working. Make sure the require Authentication is unticked after doing this change as well.

If that doesn't work, try deleting the account and close your mail, then open the mail recreate the account.
Sometimes even though it looks like the correct setting, it gets all screwed up.
wainuitech (129)
659787 2008-04-17 21:43:00 Thx Wainuitech

sarel
sarel (2490)
659788 2008-04-17 22:01:00 No it is a Telecom problem (they aren't called Xtra anymore!).

Had to send an email out for a meeting last night and half didn't show up because they never got the email :( Sent it twice as well so it has been happening ALL week.
trinsic (6945)
659789 2008-04-17 23:49:00 No problems here. Greg (193)
659790 2008-04-17 23:52:00 On their Help site, it shows all 3 variations in the email settings.
Download a printout and try the lot.

I was helping an Xtra victim this morning and once I corrected his settings everything was working fine.
pctek (84)
659791 2008-04-18 02:02:00 What peeves me off is everything was honky dory until say Monday. Wtf has changed?

sarel
sarel (2490)
659792 2008-04-18 02:10:00 PCTek - you mind giving me the link - I can't seem to find it? Pretty please?

thanks

sarel
sarel (2490)
659793 2008-04-18 02:15:00 Can't send email with Xtra the last two/three days, nothing changed on my system. Does anybody knows about any problem with Xtra? Otherwise it's me and the HelpDesk tonight *sigh*.:(

sarel

Are you sending it using a domain name email address(that isn't registered with xtra), or are using your @xtra.co.nz address? They have changed their system for domain names, and you now have to add them into yahoos webmail, to allow you to send out via xtras smtp server. Of course they haven't emailed their cutomers about this change.
robbyp (2751)
659794 2008-04-18 02:16:00 No it is a Telecom problem (they aren't called Xtra anymore!).

Had to send an email out for a meeting last night and half didn't show up because they never got the email :( Sent it twice as well so it has been happening ALL week.

I thought they were called Yahoo!Xtra
robbyp (2751)
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