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| Thread ID: 89051 | 2008-04-19 01:44:00 | BBC Website Access | plimtk (6718) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 660105 | 2008-04-19 22:31:00 | Thanks Safari - accessing it direct using the IP provided works. But why does this work and not typing bbc.co.uk ....? It is a DNS problem Try enter: ipconfig /flushdns in a command prompt Start/run enter cmd to get command prompt. |
Safari (3993) | ||
| 660106 | 2008-04-19 22:49:00 | Hi Safari. Tried the ipconfig command - but still can't access the site. Maybe I should take this up with Paradise/Telstraclear ...? | plimtk (6718) | ||
| 660107 | 2008-04-19 23:11:00 | Hi Safari. Tried the ipconfig command - but still can't access the site. Maybe I should take this up with Paradise/Telstraclear ...? Might be an idea. Unusual to have the problem with only the one website. As you are having the problem with two different computers it indicates either a router or ISP problem. |
Safari (3993) | ||
| 660108 | 2008-04-19 23:21:00 | Maybe try the static IP/DNS solution from my earlier post, since you have done the ipconfig command by Safari. As a last shot things might work. Maybe let us know if you get a positive outcome, including from your ISP... | kahawai chaser (3545) | ||
| 660109 | 2008-04-30 03:04:00 | Have finally resolved this issue. Problem seemed to be with Paradise/Telstraclear, who have now provided different settings for the primary / secondary DNS server on my router, which appear to work. I suggest anyone with the same problem contact their ISP for the appropriate settings to use. | plimtk (6718) | ||
| 660110 | 2008-04-30 10:03:00 | I have had the same problem with two different bbc sites for the past couple of weeks, and I am also with Paradise/Telstra Clear. Again, they are the only sites that cause problems (with both FF and IE, on three different computers). The solution proposed by Safari using 212.58.251.206 works as it did with plimtk, but the flushing dns solution doesn't work for me. When I have got a spare two hours or so to go on hold whilst I phone the Paradise help line, I will do the same as plimtk. Edit - hmm - that address gets me the BBC homepage, but the links from there to news.bbc.co.uk don't work - in fact none of the links on that page work... |
John H (8) | ||
| 660111 | 2008-04-30 10:25:00 | Have finally resolved this issue. Problem seemed to be with Paradise/Telstraclear, who have now provided different settings for the primary / secondary DNS server on my router, which appear to work. I suggest anyone with the same problem contact their ISP for the appropriate settings to use. plimtk - would you mind passing on the settings from Paradise/TelstraClear, given that we have the same problem and none of the other proposed solutions work? If you feel more comfortable doing it privately, could you pm the settings to me please? |
John H (8) | ||
| 660112 | 2008-04-30 11:23:00 | Hi John H Primary/Secondary DNS server settings supplied by Paradise were:203.97.78.43 / 203.97.78.44. I checked links from and within the BBC website and all seem to work OK. I couldn't wait 40mins+ to speak to someone at Paradise either, so all correspondence was via their email support, which I found to be helpful & efficient! |
plimtk (6718) | ||
| 660113 | 2008-04-30 21:54:00 | Thank you plimtk - that worked, and I have access back to the bbc sites. I haven't had much success with email to Paradise/Telstra Clear, but the emails I have sent in the past have been about shifting from Paradise/Telecom (phone package) to Paradise/TelstraClear, so maybe they are different sections of the organisation. Thanks once again. :D John. |
John H (8) | ||
| 660114 | 2008-06-03 00:01:00 | Hi, Could everyone please try their original DNS servers (either 203.97.33.14, 203.97.37.14 or 203.96.152.4, 203.96.152.12)? BBC website access should now be working again. Please let me know the URLs you're trying to access if its not working.. Cheers, Mark Goldfinch. |
Goldie (13644) | ||
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