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Thread ID: 89119 2008-04-21 08:53:00 Suppressed graphics in email Vector (10094) Press F1
Post ID Timestamp Content User
660876 2008-04-21 08:53:00 Question: Can anyone tell me how to restore the embedded graphics in my email.
I have XP-SP2 and use Eudora-Pro for email and Firefox as a browser.

Any emails I receive with embedded graphics show a placeholder (small box with a red cross) instead of the picture. In addition I can't open any attachments from within the email because a warning window pops up telling me that the file may contain programs or macros and showing me the file location has been changed by the addition of the symbols %20 in two parts of the filepath.
For example: ..\Program%20Files\qualcomm\eudora%20pro\attach\ ..

I have observed exactly the same effects when I use Outlook Express.
The attachment has not been disabled and I can navigate to the file location and open it from there.
Everything has been working perfectly normally until a few weeks ago.
I suspect the problem has been caused by downloading an "update" of one of my security programs but I am unable to find the culprit.
I am on ADSL broadband and use: Zone AlarmPro for Firewall
Avast Anti Virus prog
Sunbelt-Counterspy
Spybot-SD
Adaware
The first three are active all the time, the last two programs I use periodically. All software is fully functional and up to date.
I would appreciate some help as this problem has me stumped and drives me up the wall. - Peter
Vector (10094)
660877 2008-04-21 09:30:00 Have a look at this link
eudorabb.qualcomm.com
Safari (3993)
660878 2008-04-21 09:36:00 And this one
eudorabb.qualcomm.com

And this info from Eudora
Apple QuickTime

QuickTime enhances Eudora's built-in message viewing with inline display of a wider variety of images, including the full set of JPEG formats, PNG, GIF, TIFF, and Macintosh PICT.

Apple QuickTime® is a free download.

We recommend using Apple QuickTime® version 4 or higher.
Safari (3993)
660879 2008-04-22 13:34:00 Thanks very much for your reply Safari. The links to Eudora Forum were quite useful. I downloaded a fresh copy of Quicktime and reinstalled it. Unfortunately there was no change. I went through IE v7 with a fine toothcomb and set it to display graphics etc. Still no results from that either. I will try follow some more links from the eudora forum. There may be some other leads I haven't checked yet. Also the problem with the email attachments remains. Nothing changed.
Any other suggestions Perhaps?
I appreciate your help pressf1.pcworld.co.nz
:thanks
Vector (10094)
660880 2008-04-22 14:38:00 Are they linked pictures? Sometimes does that if the pics aren't available no more. rob_on_guitar (4196)
660881 2008-04-25 02:25:00 No, the pictures are not linked. There may be a single one or several in an email message, such as a newsletter with illustrations.
I am fairly well convinced that this is something to do with a corruption in IE7.
After installing the latest version of Quickview and disabling the MS viewer (seems to be build into IE) I 've got some sort of improvement, although it's not the same as before this trouble started. Next project is to get rid of IE7 and reinstall a fresh copy. Wish me luck on that one.
Cheers
Vector (10094)
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