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Thread ID: 59960	2005-07-18 08:29:00	"Is restocking fee" legal?	bizzack (7739)	PC World Chat

Post ID	Timestamp	Content	User
373214	2005-07-18 21:57:00	Technically, the CGA applies to all "goods and services" sold within NZ, for non-business use. In saying that, most food retailers would replace dodgy food anyway, to keep customers happy.	somebody (208)
373215	2005-07-18 22:49:00	In saying that, most food retailers would replace dodgy food anyway, to keep customers happy. Hmm I must get around to sending a letter to a complaints mail boz of a company that makes food... and say That I've eaten it all - it's no good.	ILikeLinux (1669)
373216	2005-07-18 23:52:00	yep, made it all clear, thanks for your help.. I jsut hope they will let me exchange without charging me too much, because I always buy my pc parts from them... If you haven't opened the box or packaging that the item came in you may find that the retailer will be happy to exchange the part for the one you require without any penalty. Retailers cannot pass on opened goods to another customer as a brand new item and as customers expect things that are not "brand new" to be sold at a reduced price the retailer has to carry the loss unless he passes it on to the buyer returning the item not required hence the "re-stocking fee". Ascent regularly offer at a reduced price and warranty products that have been returned due to being unsuitable.	FoxyMX (5)
373217	2005-07-19 00:17:00	Foxy . . . . . I am probably gonna get sued for this, but there is a store here in the US that starts with the letter "S", ends with "s" and has a "t", and "a" and a "p" and an "l" and an "e" in it that DOES rebox returned goods and sells them as new . They have a whole department that is dedicated to putting opened and seal-cracked items back into like-new condition and then restocking them on the shelves next to the unopened ones . They don't even care if the return was for defective . . . as a sale is a sale . . . hahahah "To resell what has been sold before" is their motto . <is my ip visable?>	SurferJoe46 (51)
373218	2005-07-19 00:25:00	You are going to get sued? What about them?! Don't worry, there have been and still would be more than a few places here that do exactly the same thing and get away with it purely because the customer doesn't know any better . I have heard of places that didn't even bother to pretty up the packaging to make it look like brand new . :eek: It is illegal, however .	FoxyMX (5)
373219	2005-07-19 00:29:00	Foxy . . . don't know if you know of Leo Leporte, but he cannot say the name of the store for fear of ($$) reprisal . He makes cryptic reference to it once in a while, but he never says it out loud! BTW: Leo has a nationally syndicated radio and streamcast here in the US for four hours every Sat and Sunday . I sent the url b4, but if you missed and want to hear it, I can resend it . . .	SurferJoe46 (51)
373220	2005-07-19 00:32:00	Foxy . . . don't know if you know of Leo Leporte, but he cannot say the name of the store for fear of ($$) reprisal . He makes cryptic reference to it once in a while, but he never says it out loud! BTW: Leo has a nationally syndicated radio and streamcast here in the US for four hours every Sat and Sunday . I sent the url b4, but if you missed and want to hear it, I can resend it . . . There are a lot of leo listener's here in nz, just finished listening to the latest twit .	plod (107)
373221	2005-07-19 07:45:00	You are going to get sued? What about them?! Don't worry, there have been and still would be more than a few places here that do exactly the same thing and get away with it purely because the customer doesn't know any better . I have heard of places that didn't even bother to pretty up the packaging to make it look like brand new . :eek: It is illegal, however . It's not quite how you've said it though . If someone has opened up the lid on a box and looked inside, then closed the lid again . This hasn't been used at all, but it has been "opened" . Even if it wasn't in it's packaging, it is still unused . Of course it will all depend on whether the retailer is claiming that it is brand new or not as well .	Jeremy (1197)
373222	2005-07-19 09:58:00	Quote I mean, what's worse than biting into an apple and finding a worm? . . . finding 1/2 a worm! Would the CGA make you pay for the 1st 1/2 of the worm or refund you the amount minus 20% for the part of the worm you didn't eat? I thought the Apple OS was so secure it didn't get worms!	tutaenui (1724)
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