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Thread ID: 89274 2008-04-25 23:57:00 WHite screen of death? password (5384) Press F1
Post ID Timestamp Content User
662684 2008-04-25 23:57:00 Hey, i have a strange problem....

At random times, my screen goes white or white with zig zags across the screen and the only way it will go away is if i give it the old physical restart...

I have a Dell Ultrasharp 15" and the specs of my pc is here,

Amd Athlon 64 X2 4000+
Winfast 6100M2MA MB
1 Gb of ram.
Onboard Vid/Graphics

It can be at random times. This is a system built my a buisness in town with all brand new parts (excpet HD)

Any ideas? And questions just ask and i will find out for ya. Mum is really really stressing out as we are not the richest =) ( Any donations accepted :clap)

Thanks
password (5384)
662685 2008-04-26 00:13:00 i am running at a res of 1024 by 768 but i had it set at a refresh rate of 75, so i had lowered it down too 60 incase that has anything to do with it. password (5384)
662686 2008-04-26 00:16:00 Sounds like the onboard graphics card might be faulty.
Do you have a sperate graphics card you can install to test?
Or try running in Safe Mode for a while and see if the problem occurs.
The other option would be to try updated drivers for the graphics card.
CYaBro (73)
662687 2008-04-26 00:19:00 ok...
No i dont have another g card =)
i will try in safe mode, and i will look for some more drivers.

The pc is still under warranty so would it be better to take it back to the shop?
password (5384)
662688 2008-04-26 00:51:00 Have you checked the conections from the monitor to the PC? Driftwood (5551)
662689 2008-04-26 00:58:00 yea, once when i unplugged the monitor when it happened, the screen went to the normal dell test thingy that it normally does, so im guessing its vid/g card.. password (5384)
662690 2008-04-26 02:04:00 ok...
No i dont have another g card =)
i will try in safe mode, and i will look for some more drivers.

The pc is still under warranty so would it be better to take it back to the shop?

Most definitely take it back and have the shop check it out.
CYaBro (73)
662691 2008-04-26 02:11:00 Cool i will give him a ring this afternoon and chat to him lol.

Thanks
password (5384)
662692 2008-04-26 03:45:00 my olde compaq laptop does something like that, flickers then suddenly goes white, has something to do with the LCD panel connector.

is the screen CRT or LCD? try it on another computer. white with zig zags (are they horizontal or vertical) could be the CRT going super bright, enough to see the retrace lines for the screen, if it does it all the time on any computer something is wrong with the monitor.
williamF (115)
662693 2008-04-26 05:54:00 Nope, its a LCD and the zig zags go diagonally.. im dling the updated driver right now... see how it goes anyway password (5384)
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