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Thread ID: 89530 2008-05-03 06:13:00 Using Acronis True Image 11 Home R.M. (561) Press F1
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665364 2008-05-03 06:13:00 Just over a month ago, I installed a new HD on my PC, and formatted and installed everything. The new drive is a 500 GB Seagate one I partitioned into C (100 GB) and D (all the rest). After that I bought Acronis and took an image of C drive and put it on an external drive (a .tib file).

Now there seems to a few problems, I get lots of 'hang-ups', things seem slow and a couple of programmes don't work at all well (I did try uninstalling/reinstalling - but this just made things worse). I have a suspicion that a degraded driver file may be behind some of the problems - especially around sound.

I think I now want to replace the current C Drive with the early copy (when things seemed ok). I'm just not sure of the EXACT routine to do this! Would someone be kind enough to talk me through this? Help & advice would be appreciated - I feel a little nervous!!

As always TIA :)
R.M. (561)
665365 2008-05-03 08:41:00 Acronis !! is very good but there are a couple of points you should be aware of.

If your Motherboard is Asus and has a built in Realtec sound card you may get the symptoms described - try disabling the sound card & see what happens.
To restore your C: drive (or any other)
1] Make a boot recovery disc with Acronis. This places the complete program on the CD.
2] If your BIOS is set for booting from the CD first (if not -do it), place the CD in the drive and shut down Windows. Plug in your external drive.
3] Reboot (adjust BIOS if required) with the CD in the drive and Acronis should load and run. (If it loads but will not run get back to me).
4] Select "Backup/Restore" Navigate to the Image file on your external drive, go to the next page and select the partition you want to restore, and on etc.
5] Have a cup of coffee and your windows will be restored.
NOTE: If your system really is allergic to Acronis you can uninstall it and only use the rescue CD to make and restore Images/Partitions.

Download PDF file from Acronis.
Have a look in your Library, there is a good 'Haynes' manual which covers this. Give us some specs on your system please.
mzee (3324)
665366 2008-05-03 08:49:00 It is not clear if you wish to restore your system from an Image file, or from your original drive.
If your original drive still works & you only changed it because it was too small you can clone it to the new drive.
mzee (3324)
665367 2008-05-03 09:36:00 Mmm - I also forgot to mention my OS - Windows XP Pro, and my set-up is a home-built one (I didn't build it, but am getting to know it as piece by piece we - Himself & I - are replacing/rebuilding it) .

My MB is a Gigabyte GA-K8VT800, v2, but uses a Realtek AC 97 Driver, so I suppose it is built in (how stupid not to know!!), but there isn't a separate one as far as I know . . . I didn't have this problem with sound previously - mysterious, and also mysterious is that the Windows sounds (log on, log off) sound fuzzy, but the music from Quinessential Player sounds ok .

I took a image copy of C Drive (with OS and programmes) - data is on the other part of the partitioned drive (D) - so I want to restore C Drive (OS & programmes) from the image (now on an external HDD) . I did do the boot recovery disc at the time, so that's been done .

The other odd thing that occurred when I reformatted, it wouldn't boot from my DVD drive (a SATA one) but did from the CD drive (now very old, but seems to work, but slowly!) .

I had a poke around with the boot recovery disc (didn't go very far in case I got into trouble) so what you are saying makes some sort of sense .

HOWEVER, I think I'll go to bed soon and tackle this when I'm feeling fresh (and try not to make stupid mistakes!) . Thanks for you help . :)
R.M. (561)
665368 2008-05-04 01:18:00 You should not have any serious problems with Acronis, I have used it in various versions for years.

I had the same problem booting from a SATA CD drive but OK on a CD IDE drive.
Two reasons for this are:-
1] If you have an IDE drive & SATA drive on the same machine, the default priority is given to the IDE drive. Go into your BIOS & change the priority if you wish. The IDE CD is better for booting because it is usually faster than a CD/DVD drive.
2] If you are booting a DOS based disc it will not support SATA (as is) so if your hard drive is SATA it will not be found and the DVD drive will get lost!

Acronis is Linux based so supports both, but the boot priority still has to be set for the drive you wish to use.

You do not have to format a partition before you restore it, the format is replaced with the one from the Image.

What is your external drive?
Do you have dual or single processor?
mzee (3324)
665369 2008-05-04 01:32:00 BTY I notice that you are keeping your Data on the second partition (D), this is very good so you don't lose everything when your Windows is AWOL.

Are you aware that you can make "My Documents" link with any folder on any drive? This means that you use "My Documents" as usual but it is all duplicated on the folder of your choice. Some progs insist on going to My Documents.

Also you can mount an Image file and make a virtual drive. You can then copy any files or folders to your hard drive - very useful if you have a corrupt file, driver etc.
mzee (3324)
665370 2008-05-04 02:11:00 My CPU is a 1.80 gigahertz AMD Athlon 64 - I guess a single processor.

Yes, I know how to change where My Documents (and pointing) are. I did try mounting the image (it worked - I won't tell what I then did, but it worked, partially!)

My external drive is my old 60GB Maxtor HDD (had the OS on it) IDE, now in a case with USB connection.

I looked into BIOS, but couldn't work out how to set the SATA DVD drive to boot, (I think you have explained that to me) so I'm stuck with the ancient CD drive (to my surprise, it still works ok, and was what I used to install Windows last time).

And lastly, when I search for Haynes in the local library - all I get is motor engine manuals...

Anyway - your help and support is encouraging, and appreciated! I'm nearly ready to go. :)
R.M. (561)
665371 2008-05-04 05:06:00 'Done' said the King! Wow, what a great result - and no problems, I'm VERY happy .

The problems I hoped to fix have been . It did take more time than just for a cup of coffee (in my case tea), but I can happily recommend this programme .

Thanks again to this forum and it's people for such reliable help and support . :)
R.M. (561)
665372 2008-05-04 06:55:00 i'm glad it went well.
Maybe your USB drive is on USB1.
Make sure your computer supports USB2 and that it is enabled in the BIOS.
Make sure that the drive supports USB2.

Another reason is that your C: (1st Primary) is too big. The system partition should be smaller to enable quick backups. For XPPro 15gigs is more than enough. I also disable "system restore" as it builds up files. You don't need it with Acronis.

If your drive is 500gig, the primary system partition C: should be 15gig, more if you run Vista.
I would also make a second Primary which would not be used unless I wanted to install a second system (Windows, Linux etc) The rest of the drive would be an extended partition containing 2 or 3 logical partitions. The first logical would be D, E, F
To prevent the 2nd Primary from showing in the system, go to Control Panel, Administration Tools, Computer Manager, Disk Manager. Right click on the 2nd primary and select "Remove". This will remove the Letter & dismount it. You can change any Letter except the boot one (C) in your case.
mzee (3324)
665373 2008-05-04 07:07:00 Maybe you should create an Acronis "Secure Zone".
This is a hidden protected partition which Acronis stores its Image files in. It would be quick & be a backup to your USB drive.
See under Tools in Acronis.
mzee (3324)
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