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Thread ID: 89595 2008-05-05 08:12:00 2 Minor but annoying problems GorCh (13021) Press F1
Post ID Timestamp Content User
666205 2008-05-05 08:12:00 Hi all,

I have had my Vista dektop for 4 months now. I am plesed with it but it has started doing some annoying things in the last few weeks.

Firstly, there's what seems to be a keyboard problem. I have a Dell bluetooth Keyboard and mouse. Occasionally (maybe once or twice a week) I will be using the computer and it will behave as if the right arrow key is being pressed constantly. For instance I will go to type something and it will end up putting it in backwards. Flyout menus will instantly retract etc.

I thought it may be a communication error, but turning off the keyboard and starting it again makes no difference. The only thing that I've been able to do is restart the computer with many sets of shortcuts.

Second thing is also quite strange. Often it happens when I safely remove a flash disc. A box will come up saying "Windows Media player has stopped working. Please wait to find a solution etc." I use iTunes as my media player, and WMP is hardly ever in use. It also occasionally happens when the computer starts up.

The Windows problem reports & solutions menu gives the following data.

Product
Windows Media Player

Problem
Stopped working

Date
5/05/2008 7:04 p.m.

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6001.7000
Application Timestamp: 47919356
Fault Module Name: StackHash_e52f
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 030a4028
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 5129
Additional Information 1: e52f
Additional Information 2: e98dfca8bcf81bc1740adb135579ad53
Additional Information 3: 860f
Additional Information 4: 6eabdd9e0dc94904be3b39a1c0583635

Thanks for all your help in Advance,

-GorCh
GorCh (13021)
666206 2008-05-05 10:25:00 Sorry, can't help with your problems but I've had something similar happen with my USB drive. I've also had Vista about 4 months but only since about a week ago whenever I plug in the drive Media Player searches it for new files.
Something about "Sync or Sync Center" which I can't find out how to stop, theres no media files on the drive anyway. Never used to do it.
bones (10257)
666207 2008-05-05 11:17:00 This question is to both GorCh & Bones - what programs have been installed and are still installed since the PC was new - I have been doing a bit of reading and the one thing that comes up time and time again for both the Bluetooth Keyboard and media player is something is conflicting with the blue tooth/ media player.

In bone's case that sysnc can be something that sync's to something else Eg: PC to PDA for example.

Can you both supply a list of programs please, think carefully to anything that was installed then the problems started.
wainuitech (129)
666208 2008-05-05 21:13:00 I seem to have got rid of it. Removed USB as a device in Sync options(Media Player).
I only noticed this after SP1 was installed. Plug in stick and would get the vista version of the hourglass while it searched the drive, couldn't do anything till it finished. Hopefully gone for good.
bones (10257)
666209 2008-05-05 21:44:00 Checking the WMP problem on my error logs, it started a week after SP1 was installed. It was also about the same time that I started playing with PortableApps Suite, which I had considered as a possibility.

Chrecking Add remove, the only other thing about that time was palm desktop.

Not entirely sure about the keyboard, perhaps about the time of SP1?

Cheers,

GorCh
GorCh (13021)
666210 2008-05-05 22:06:00 First thing I would be doing is check on the vendors site for the keyboard for any new drivers - SP1 does " break" some apps, new drivers may fix that.

I would also remove the software PortableApps Suite, that may be causing a problem somehow with the bluetooth.

I looked at that software and its meant to be installed on a flash /portable drive - which may ? be the problem.

I'm downloading it right now, and will see if I can duplicate the problem.
wainuitech (129)
666211 2008-05-05 22:10:00 Have been looking at the dell website (yes comp is a Dell). There is an update to the keyboard, but it is a new version of the setpoint software and not a driver. It is 300 odd MB and is dated before I bought my computer. But may do that after Uni.

Portable Apps is on a flash drive - I was thinking in reference to the WMP problem that was occuring when I remove the flash drive. That I think was when it originally started.

Cheers,

GorCh
GorCh (13021)
666212 2008-05-05 22:42:00 I also have PortableApps Suite. No problems since I stopped the sync thing(or before either), always worked fine for me. bones (10257)
666213 2008-05-06 21:51:00 So do you think it would be worth installing the update to the software?

Oh and another question. When I first had my computer, whenever I put a flash drive, or a CD/DVD into the drives/USBs, the autoplay window would pop up. Now that no longer happens. I can't seem to find a way to turn it on again. How is this done on Vista?
GorCh (13021)
666214 2008-05-07 02:19:00 Re Autoplay. Go to Control Panel ..Autoplay. You can setup what you want it to do for different types of content on a device. bones (10257)
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