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| Thread ID: 61027 | 2005-08-22 08:02:00 | Dispute with Telstraclear | echo (8762) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 382947 | 2005-08-22 09:01:00 | Please don't compare me with your customer, I had a good usage history. Telstraclear didn't send July bill to the right place made me didn't found out the software problem earlier. Am i crazy to overuse the internet on purpose? I should've known earlier if they give the July bill!! instead of two-month billBut how are they to know that. Your story might be true, in that case it's the misfortune of not knowing what you're doing, you have to pay. But for 90% of these kind of claims, it'll be the flatmate or houseguest that overused it, the had to download the entire first season of lost dvd-rip compulsion so we'll make up a story to get around it. They can't be faulted for what was your problem. Face the facts. If you decided to clean your car with brake fluid and stripped the paint off, the dealership aren't going to give you a cut price deal on getting it resprayed because of your own mistake, this is not that different. Might be time to get a KoL dialup account |
ninja (1671) | ||
| 382948 | 2005-08-22 09:05:00 | telstraclear customer with paradise cable internet... You would have been given username and password, no if's no but's, that a certainty, wether you have a email address that is a different story.. Username and password is a must to run a cable modem, and I suppose a Adsl modem and as a dial up modem.. It is up to the user to go to the correct website to check on their usage, and when using p2p programs I would check very othen, have been stung myself when using bittorrent, If you do have a student allowance the best thing to do is vote for labour and the money you save on the interest will pay off your bill in no time... :eek: |
plod (107) | ||
| 382949 | 2005-08-22 09:07:00 | Username and password is a must to run a cable modem, and I suppose a Adsl modem and as a dial up modem..Nope, cable has no authentication component. | ninja (1671) | ||
| 382950 | 2005-08-22 09:10:00 | I get the hint of you guys advice. Thanks anyway. | echo (8762) | ||
| 382951 | 2005-08-22 09:12:00 | what have you been useing for an email account? also what firewall do you run? |
tweak'e (69) | ||
| 382952 | 2005-08-22 09:14:00 | Fight it. What else have you got to lose. I wouldnt go to any lawyer expense or anything like that. Just ask to speak to a manager and ask them to at least listen to your side of it. You do have a valid point but as others have said you dont really have a legal arguement so you will be basically begging for some sort of relief. Dont get hostile as It is harder for someone to say piss off when you are talking calmly. |
sam m (517) | ||
| 382953 | 2005-08-22 09:15:00 | Re: Tweak'e When I applied for the triple service, I gave telstra my personal email address. But i don't have any email address provided by telstra. i have no firewall |
echo (8762) | ||
| 382954 | 2005-08-22 09:16:00 | Fight it.On what grounds? He hasn't got a leg to stand on. "Oh noes I installed softwares to get pirated material off teh intarwebnets and now I have to pay excess traffic... woe is me" |
ninja (1671) | ||
| 382955 | 2005-08-22 09:19:00 | Re Sam m Thank you for your advice. I've talked to their manager and she said she's going to let technician recheck the usage and she will contact me on Friday.I'll keep in mind that do not get hostile. Thank you very much |
echo (8762) | ||
| 382956 | 2005-08-22 09:22:00 | On what grounds? He hasn't got a leg to stand on. "Oh noes I installed softwares to get pirated material off teh intarwebnets and now I have to pay excess traffic... woe is me" read the whole post - I said he had no legal arguement It's obvious he cant afford it so why not go down at least asking the question. |
sam m (517) | ||
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