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Thread ID: 142818	2016-09-17 11:38:00	Shift key not working	bk T (215)	Press F1

Post ID	Timestamp	Content	User
1426139	2016-09-17 11:38:00	Did a clean install of Win 10 to this laptop, everything works as it should but, Just notice that the left Shift key is not working - can't type a Capital letter with holding down the left Shift key; the right Shift key works OK. 'Sticky key' is disabled - doesn't help.	bk T (215)
1426140	2016-09-17 20:23:00	Doesn't seem likely to be related, hardware fault?	pctek (84)
1426141	2016-09-17 21:27:00	Probably it is hardware related! So coincidental.	bk T (215)
1426142	2016-09-18 01:23:00	Easy way to tell, plug in a USB keyboard -- Does the Shift work ?	wainuitech (129)
1426143	2016-09-18 01:51:00	Plugged in a USB KB as suggested, both the Shift key worked. Can I confirm that it's the KB itself? How 'easy' it is to remove the key button (without damaging it) to check whether there's anything stuck in between?	bk T (215)
1426144	2016-09-18 03:28:00	Usually it's as easy as levering it up with something, most keys pop off quite easily. To confirm it is simple, plug it into a different PC and see if it has the same problem there. Spilt anything near your PC recently ?	dugimodo (138)
1426145	2016-09-18 04:08:00	It's a laptop KB. Nope.	bk T (215)
1426146	2016-09-18 22:04:00	Plugged in a USB KB as suggested, both the Shift key worked. Can I confirm that it's the KB itself? How 'easy' it is to remove the key button (without damaging it) to check whether there's anything stuck in between? getting key off = easy getting it back on = hard waste of time trying to fix a laptop keyboard . Not that expensive for a replacement (usually) in fact, its cheaper for us to send them out for replacement than to buy the part ourselves (at trade price)	1101 (13337)
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