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Thread ID: 89870 2008-05-14 10:40:00 Anyone In Christchurch Help PC Problem? Winston001 (3612) Press F1
Post ID Timestamp Content User
669415 2008-05-14 10:40:00 I've just been speaking to a university student in Christchurch about her Dell laptop but the problem is way out of my league - especially at a distance.

Her laptop is now displaying the blue screen of death when she turns it on showing instructions to disconnect new hardware, turn off and try again. There is no new hardware. No way to turn off either except hold down power button. Can't get to Safe Mode. Been turned off and on quite a few times.

I thought she'd be surrounded by geeks but seemingly not.

Who should she go to with this?
Winston001 (3612)
669416 2008-05-14 10:45:00 If the hdd can be removed, put it in a working system and scan it Speedy Gonzales (78)
669417 2008-05-14 11:09:00 What you can also try if she has the Windows CD, assuming its XP, boot from the CD, select R to enter the recovery console, at the prompt type in chkdsk /r

That will chack the HD for faults and attempt to repair any it finds.
wainuitech (129)
669418 2008-05-14 22:37:00 Thanks guys. I'm 500km away from her and she won't be able to do this stuff herself so I was hoping there would be a member who could look at it - as a paid job - and treat her fairly. Winston001 (3612)
669419 2008-05-14 23:00:00 Is it under warranty?
I could take a look but I am not qualified.
DeSade (984)
669420 2008-05-15 02:48:00 Thanks for the offer Desade, it is out of warranty. I've had a pm so will follow up on that. Winston001 (3612)
669421 2008-05-15 03:35:00 Theres not many, if any <insert cheese here> pc techs in chch who post on PF1. Strange, pretty much everywhere else there is! :confused: wratterus (105)
669422 2008-05-15 03:41:00 I am no novice thats for sure but no paperwork to back it up hehe
I work a tech support type job build and repair PC's on the side.
DeSade (984)
669423 2008-05-15 03:46:00 Ahh. :p

I knew that would bring them out of the woodwork. ;)
wratterus (105)
669424 2008-05-15 03:58:00 Smart a$$ :) DeSade (984)
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