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| Thread ID: 90072 | 2008-05-22 06:12:00 | How long should a motherboard last for? | mntbkrnzl (13771) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 671512 | 2008-05-22 06:12:00 | I have an 18month old Acer Aspire 5102 that has been diagnosed with a faulty motherboard. Acer want to charge me $499 for it to be replaced! Now to me only getting 18months of minimal use out of a laptop before having a major component fail is just no acceptable. So just how long should a motherboard last for? |
mntbkrnzl (13771) | ||
| 671513 | 2008-05-22 06:34:00 | Welcome to PressF1. The motherboard should be expected to last as long as the warranty - that way you will never feel let down as the product didn't meet your expectations. Acer use crap components in their machines - I'm not surprised. In saying that though, sometimes hardware can fail for no reason - happens to the best of hardware at the best of times, I have seen 5+ Dead Acers this year, and not a single Asus. Next time get an Asus, or an HP or Dell with an extended warranty. |
wratterus (105) | ||
| 671514 | 2008-05-22 06:34:00 | A good question but I have no real answer. I have had motherboards that are dead on arrival and get returned and replaced no charge. I had one that did not survive a lightning strike. I had one one that fell victim to capacitator failure but it went quite happily for about two years. On the other hand I can mention others that still work after more than eight years. Probably Acer are within their rights if you are out of warranty. Of course we do not know if your mate dropped the Laptop on the floor by accident or any other circumstances of use or misuse. This is why I can not give you a definitive answer. |
Sweep (90) | ||
| 671515 | 2008-05-22 06:35:00 | Maybe eight to ten years if it doesn't have any "hot spots". | rumpty (2863) | ||
| 671516 | 2008-05-22 06:37:00 | Snap Wratterus! Do Ascent build Laptops? |
Sweep (90) | ||
| 671517 | 2008-05-22 06:40:00 | Aahhhhaa, beatcha! ;) I misread the original post, thought it was a desktop. Edited my post accordingly. :) |
wratterus (105) | ||
| 671518 | 2008-05-22 06:42:00 | Of course we do not know if your mate dropped the Laptop on the floor by accident or any other circumstances of use or misuse. The laptop in question has never been dropped and has always been used on a Chillpad and anytime it has travelled anywhere it has been in a rather expensive Case Logic laptop bag. It has actually had very little use which makes me all the more peeved that the motherboard has died. |
mntbkrnzl (13771) | ||
| 671519 | 2008-05-22 06:58:00 | As mentioned above, components can and do fail at any time. I have supplied customers with laptops that have lasted well past the standard warranty - my own laptop is coming up to 5 years old - never missed a beat, Its an Acer - yet others, and it doesn't matter what brand have failed within the first week. If under warranty its replaced / repaired, if Not with todays prices its almost a case if out of warranty - buy a new one esp if its a motherboard. I have a customers HP Laptop in the workshop at the moment, doing a reinstall of it, the original started having problems when it was 11 months old - I advised to get it seen to by HP NOW! - he did and they replaced the motherboard right away. That was 3 months ago - so now its out of warranty. It's mentioned that its never been mistreated - I know of a person who brought 2 Laptops from one of the toaster shops Noel Leeming I think, kept one in the box, on his workshop shelf for near 7 months before opening it - it failed a month later - warranties run from the date of purchase. To quote HP once - the warranty is for 365 days on day 366 - warranties over. |
wainuitech (129) | ||
| 671520 | 2008-05-22 07:45:00 | The laptop in question has never been dropped and has always been used on a Chillpad and anytime it has travelled anywhere it has been in a rather expensive Case Logic laptop bag. It has actually had very little use which makes me all the more peeved that the motherboard has died. Is it a personal laptop (eg. not purchased by a business), because if it is, you can get it fixed for free under the CGA. If the manufacturer are telling you otherwise, take it back to the retailer to sort out. I would expect a laptop to last a bare minimum of 3 years. If it is a business one, you are probably out of luck, although you are still protected by the Sale of goods act. |
robbyp (2751) | ||
| 671521 | 2008-05-22 09:32:00 | Is it a personal laptop (eg. not purchased by a business), because if it is, you can get it fixed for free under the CGA. If the manufacturer are telling you otherwise, take it back to the retailer to sort out. I would expect a laptop to last a bare minimum of 3 years. If it is a business one, you are probably out of luck, although you are still protected by the Sale of goods act. Yes it is a personal one and that's what I thought as well re the CGA. I have unfortunately not being able to find anything on-line to back that train of thought up though. If you know of any URL's that would be worth-while checking I would appreciate you posting them for me. :thumbs: Guess I will make a visit to DSE tomorrow and see what they have to say. |
mntbkrnzl (13771) | ||
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