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Thread ID: 90072 2008-05-22 06:12:00 How long should a motherboard last for? mntbkrnzl (13771) Press F1
Post ID Timestamp Content User
671522 2008-05-22 10:17:00 Yes it is a personal one and that's what I thought as well re the CGA. I have unfortunately not being able to find anything on-line to back that train of thought up though. If you know of any URL's that would be worth-while checking I would appreciate you posting them for me. :thumbs:

Guess I will make a visit to DSE tomorrow and see what they have to say.

CGA says "a reasonable period of time"... so how long is your piece of string? My lappy's 5 years old and goes ok, some much older ones do too. I can't see you winning this one with the CGA though, especially if it's out of warranty. Just being realistic sorry.
Thebananamonkey (7741)
671523 2008-05-22 10:51:00 CGA says "a reasonable period of time"... so how long is your piece of string? My lappy's 5 years old and goes ok, some much older ones do too. I can't see you winning this one with the CGA though, especially if it's out of warranty. Just being realistic sorry.

So you feel that that a laptop that cost over $1600, is 18 months old, has had hardly any use and has never been dropped or abused and now has a dead motherboard is acceptable?

And the CGA, from my understanding, is designed to protect consumers from substandard products regardless of the manufacturers warrenty.
mntbkrnzl (13771)
671524 2008-05-22 11:16:00 Usually the consumer people take each case by case, there is no "its this and thats it" so to speak.

Bit like the old saying " Built on a Friday" - ALL electronic components will fail at some time, its just a matter of when is that time.

As its been mentioned, electronic parts can be faulty from day 1 or last for years.
wainuitech (129)
671525 2008-05-22 21:01:00 I have a laptop...
made by a company called Digital
runs windows 95 and is quite possibly 10years old or more.

Battery died years ago but it still runs quite happily when its fished out of its bag, and its power supply is connected.

So yeah motherboards can last for a long time.
kersonan (13264)
671526 2008-05-22 22:22:00 Yes it is a personal one and that's what I thought as well re the CGA . I have unfortunately not being able to find anything on-line to back that train of thought up though . If you know of any URL's that would be worth-while checking I would appreciate you posting them for me . :thumbs:

Guess I will make a visit to DSE tomorrow and see what they have to say .

Consumer NZ's view on computer life is
"Economic life: 3-7 years .
Life expectancy: 5 years (but if you keep up with software releases, your computer may be obsolete much sooner) . "

What failed on the motherboard? Can you find any history of similar faults? If lots of that model are failing you may have a stronger case .
PaulD (232)
671527 2008-05-22 22:39:00 I have an 18month old Acer Aspire 5102 that has been diagnosed with a faulty motherboard.


All depends on the brand.
Acer tend to use ECS motherboards. 18 months is a long time for one of them, I've seen dead ones at 6 months.

You get what you pay for.
pctek (84)
671528 2008-05-22 22:50:00 Several manufacturers make all the world's notebooks. Quanta is the largest, but Acer notebooks are produced by Quanta, Compal and Wistron. These 3 also produce notebooks for HP, Dell and Lenovo.

Apple iBooks and Sony VIAO are made by Asus. Quanta also make the MacBook Air

This is not an exhaustive list.
utopian201 (6245)
671529 2008-05-22 23:19:00 How long is a piece of string? JJJJJ (528)
671530 2008-05-22 23:44:00 Consumer NZ's view on computer life is
"Economic life: 3-7 years.
Life expectancy: 5 years (but if you keep up with software releases, your computer may be obsolete much sooner)."

What failed on the motherboard? Can you find any history of similar faults? If lots of that model are failing you may have a stronger case.

Thank you for the Consumer NZ view on life expectancy - that certainly helps my case.

As to what has actually failed on the motherboard I have no idea but I have been able to find a history of faults with this particular model and the motherboard in them failing - here is but one site :

www.daniweb.com
mntbkrnzl (13771)
671531 2008-05-23 00:06:00 CGA says "a reasonable period of time"... so how long is your piece of string? My lappy's 5 years old and goes ok, some much older ones do too. I can't see you winning this one with the CGA though, especially if it's out of warranty. Just being realistic sorry.


The warranty period is only relevant to the warranty period, not the CGA. If it were relevant. then it would be possible to contract out of the law (i.e. the CGA in this instance, via the warranty clauses), which it isn't.

In actual fact, many faulty goods claims have been upheld that occurred outside the warranty period.

The questions that need to be asked is:

a) Is it fit for purpose,

b) Does the period of use fall in to the reasonable expectation of a consumer (note consumer, not a manufacturer or retailer, a repair person, etc) or does/did it fall short.

Other points of interest could be misleading advice or advertising and misrepresentation, though I believe they fall more under fair trading, there's never any harm in having or indeed utilising multiple methods to skin your moggy.

It is also irrelevant what sort of quality reputation the brand has, or more accurately somewhat irrelevant depending if that reputation is well known to the average man/woman in the street (that excludes techs) and the product price reflects that, i.e. caveat emptor still applies.


Go get em.
Murray P (44)
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