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| Thread ID: 62072 | 2005-09-26 01:27:00 | Disputes Tribunal Advice | george12 (7) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 390947 | 2005-09-26 06:48:00 | Whoa, Lawyers everywhere... Or not, perhaps....idiots |
Metla (12) | ||
| 390948 | 2005-09-26 06:49:00 | You can't just expect a refund like that, no way that you should expect to win. Given that the seller has repaired/replaced your motherboard, you have no case to argue under the consumer laws.Surely the pertinent fact is that it was repaired/replaced then failed again. That has to make it a candidate for being no good in the first place. | Tony (4941) | ||
| 390949 | 2005-09-26 06:53:00 | As for the hearing if you win costs are normally awarded to you. hey I've been there and NO costs are NOT 'usually awarded to you' .......yes you canapply for them but they are not often awarded at all........sorry to burst that bubble that is the advice I got from the court staff who handle this stuff every day and also from the 'referee' who handled the matter......... which I won and didn't get costs for |
drcspy (146) | ||
| 390950 | 2005-09-26 06:58:00 | I think if you put your case togother well you will win. :) I also think you are likely to be awarded costs if the matter is as you say it is. Consumer Institute (http://www.consumer.org.nz) can often advise on matters such as this, if you are a member. | abehart (8962) | ||
| 390951 | 2005-09-26 07:18:00 | If the product is not fit for purpose, it doesn't matter a rats whether it is in or out of warranty. A warranty is an added extra, an inducement if you like, it has nothing to do with fair trading or consumer guarantee. Having said that, unless it was a very expensive mother board, taking the dispute further is hardly going to be worth your while, unless done purely on a matter of principle. Far more damaging for the supplier, and satisfying for you IMO, is to warn others off from making the same mistake, name the sods and grizzle long an loud (having a mind for other laws that might be applicable, of course) :thumbs: |
Murray P (44) | ||
| 390952 | 2005-09-26 07:22:00 | As for the hearing if you win costs are normally awarded to you. hey I've been there and NO costs are NOT 'usually awarded to you' .......yes you canapply for them but they are not often awarded at all........sorry to burst that bubble that is the advice I got from the court staff who handle this stuff every day and also from the 'referee' who handled the matter......... which I won and didn't get costs for Bummer. My costs were awarded. They told me they usually are.... |
pctek (84) | ||
| 390953 | 2005-09-26 07:32:00 | Reading here (www.consumeraffairs.govt.nz), I am confident that I do have a case. A dead motherboard is not repairable, so: If the fault is serious or cannot be repaired The customer has three choices. They can: * get their money back * get a replacement * keep the goods but get some of their money back in compensation. The customer chooses which of the three options they prefer. I don't care if I get the $50 back or not, it's half on principal and getting half back is better than nothing. |
george12 (7) | ||
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