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Thread ID: 90278 2008-05-28 23:09:00 Canon & Vista alancorner (725) Press F1
Post ID Timestamp Content User
673529 2008-05-28 23:09:00 :annoyed: I have a Canon 676U scanner which will not work with Vista Premium tried loading the driver from the Canon website but still no luck any ideas? alancorner (725)
673530 2008-05-28 23:39:00 Is the driver a Vista driver?? Speedy Gonzales (78)
673531 2008-05-28 23:44:00 Will not work?....man you need to be abit more descriptive. What driver version did you use, what procedure, ie: software 1st before scanner connection etc, any error messages, what type of connection, did you try different USB ports etc.... SolMiester (139)
673532 2008-05-28 23:55:00 You will need to download a new vista driver if you don't have one already:

support-nz.canon.co.nz (Toolbox)
support-nz.canon.co.nz (Driver)

Just scroll down and click the checkbox to allow the download link to appear.

If you install those it should work
Agent_24 (57)
673533 2008-05-29 05:48:00 Thanks have downloaded the driver from Canon and I get a message to remove the driver which I have done but nothing else happens. Tried taking the usb out before loading and also having it in the scanner but still no luck with the driver.
This scanner worked fine with Win XP have also downloaded the latest toolbox 4.9.:o
alancorner (725)
673534 2008-05-29 07:06:00 Hmm. Maybe you should search around a bit on Canon's site or email them for help. They probably know more about getting it working on Vista Agent_24 (57)
673535 2008-05-30 04:08:00 Thanks all got it to work replaced the toolbox 4.9 with the original 4.1 and all worked ok with the new driver.
:thanks
alancorner (725)
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