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Thread ID: 62985	2005-10-25 19:28:00	bank comparisons	heni72847 (1166)	PC World Chat

Post ID	Timestamp	Content	User
399276	2005-10-26 06:05:00	So what, you rang the bank up and said "you're fired?" I use National for personal banking with no problems. Business banking through ASB, recently transferred from BNZ who were causing problems. Actually I said, you couldn't give a flying &%$$ and kept on saying "you are free to bank elsewhere" so we have taken note of your instructions and done so. One: Major hassle getting the mortgage done with them, never mind it wasn't a new one. They wanted everything under the sun, and made us have mortgage insurance. We got told it is a condition of National. Wrong, as we discovered when a programmer friend of mine got hers with no deposit, no low eauity fee and no compulsory insurance. Why? She earned lots and we are self-employed therefore automatically considered dodgy. Two: Every time I banked a cash cheque it would take 5 days to clear. CASH cheque. CASH NATIONAL !^*^$%* cheque! Three: Every time I banked actual cash via the ATM machine it would take 5 days to clear. Why? Policy. Four: ANy internet transaction that happened after 8pm on Friday would not show until Tuesday morning. Not Monday - Tuesday. Didn't matter which way round it was going - coming in or we paid out. Why? They blame EDS. Five: Got annoyed about 4 one day, as customer had paid and I rang our personal *****, oh sorry, banker, and she said she'd clear it immediately. She doubled it. So I waited. Figured they'd notice later. That evening both amounts disappeared completely. Took another 2/3 day to sort it. Six: Paid supplier via internet banking at about the same time - that payment was deleted too. So it bounced on him. How does an online deposit bounce? I wonder. Lucky when I do that I always cut and paste the bank transaction off the website and into an email to the supplier. So I had a copy - so did he. Seven: Being charged fees even though we have this mortgage etc with them. They eventually conceded one of our 4 accounts to have no fees. Big of them. ASB its all 4. I could go on but those were kind of the last straw ones. Not once did we ever get an apology - usually you didn't even get an explanation. Partner rang ***** one day to ask if she perhaps didn't want our business... Standard reply : "you are free to bank elsewhere" I emailed ASB and did the entire changeover without even meeting the ASB person. Not even for the mortgage - that was sent to the lawyer for us to sign. It took 2 days to settle the lot. And they arranged moving our money over from National too, so all I had to do was ring National after and sneer at them.	pctek (84)
399277	2005-10-26 06:06:00	So what, you rang the bank up and said "you're fired?" I use National for personal banking with no problems. Business banking through ASB, recently transferred from BNZ who were causing problems. Actually I said, you couldn't give a flying &%$$ and as you kept on saying "you are free to bank elsewhere" we have taken note of your instructions and done so. One: Major hassle getting the mortgage done with them, never mind it wasn't a new one. They wanted everything under the sun, and made us have mortgage insurance. We got told it is a condition of National. Wrong, as we discovered when a programmer friend of mine got hers with no deposit, no low eauity fee and no compulsory insurance. Why? She earned lots and we are self-employed therefore automatically considered dodgy. Two: Every time I banked a cash cheque it would take 5 days to clear. CASH cheque. CASH NATIONAL !^*^$%* cheque! Three: Every time I banked actual cash via the ATM machine it would take 5 days to clear. Why? Policy. Four: ANy internet transaction that happened after 8pm on Friday would not show until Tuesday morning. Not Monday - Tuesday. Didn't matter which way round it was going - coming in or we paid out. Why? They blame EDS. Five: Got annoyed about 4 one day, as customer had paid and I rang our personal *****, oh sorry, banker, and she said she'd clear it immediately. She doubled it. So I waited. Figured they'd notice later. That evening both amounts disappeared completely. Took another 2/3 day to sort it. Six: Paid supplier via internet banking at about the same time - that payment was deleted too. So it bounced on him. How does an online deposit bounce? I wonder. Lucky when I do that I always cut and paste the bank transaction off the website and into an email to the supplier. So I had a copy - so did he. Seven: Being charged fees even though we have this mortgage etc with them. They eventually conceded one of our 4 accounts to have no fees. Big of them. ASB its all 4. I could go on but those were kind of the last straw ones. Not once did we ever get an apology - usually you didn't even get an explanation. Partner rang ***** one day to ask if she perhaps didn't want our business... Standard reply : "you are free to bank elsewhere" I emailed ASB and did the entire changeover without even meeting the ASB person. Not even for the mortgage - that was sent to the lawyer for us to sign. It took 2 days to settle the lot. And they arranged moving our money over from National too, so all I had to do was ring National after and sneer at them.	pctek (84)
399278	2005-10-26 07:12:00	Woah... double-posting bank angst.	ninja (1671)
399279	2005-10-26 07:41:00	IMO - National and ASB are best. I have no account or transaction fees on my thoroughbred account - and a healthy interest rate of over 4% which is pretty good for a current account. Westpac seem to be the worst for fees, crap interest etc.	manicminer (4219)
399280	2005-10-26 08:02:00	I find only minor differences between the 3 major trading banks (BNZ, National & Westpac) I've had accounts with until recently) I do nearly all of my banking now with PSIS. As it is a co-operative, profits stay in the system, so they don't charge fees for absolutely everything: those they do charge are far lower than the trading banks. An earlier disadvantage (no Cheque Accounts) has been removed. My only reservation is the limit of 18 payees for internet/telephone banking. I'm planning to dump my last trading bank & use PSIS for everything shortly. But as they're not a registered bank, if I find I must have one of those, I'll go with KiwiBank. At least I'll know then that any profit is staying in NZ, rather than going to overseas shareholders, which is the case with all of the others - no matter what their names say.	Laura (43)
399281	2005-10-26 08:05:00	I've been more than happy with the service at National Bank. I have 2 accounts with them, and haven't had any problems.	somebody (208)
399282	2005-10-26 08:14:00	um...thanx for u replies.. i looked around too..i think asb is still not a bad choice.. with tertiary package and that fastsaver accounts looks good any problem with that choice?? anyone against it before i suggest it to her?	heni72847 (1166)
399283	2005-10-26 09:08:00	Have a look at National Bank's Tertiary Plus package - looks very good to me.	somebody (208)
399284	2005-10-26 23:27:00	<snip> Yeah I've had some large sums of money disappear from my account with National Bank. One I was getting a refund from some company for $600 onto my credit card and it showed up as a credit of $600~ but the amount I owed on the card went up by $600~. Took them a whole day to fix it. There were also another few occasions where my money just seemed to disappear over there. Like when I transferred $30 from my current account to my credit card to pay it off. Well a few days later I was down the $30 in my currrent account and they also decided to slap a $20 fee on there for not having sufficient funds in the account. Apparently their online banking system had submitted the transaction 3 times. It had gone through the first time, but because I didn't have enough money in the account for the other two times they charged me a nasty fee. Took me like an hour on the phone and jumping from one manager to the next to get them to reverse the charge. I knew for a fact I had only made the payment once and they wouldn't accept their system had stuffed up. Their no fees Tertiary account and no monthly charges credit card is pretty good though.	vapo (5203)
399285	2005-10-27 03:36:00	Have a look at National Bank's Tertiary Plus package - looks very good to me. i think thats the one i have.....	Prescott (11)
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