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Thread ID: 90379	2008-06-01 03:26:00	Laptop slow to boot, will not close normally	noelevans (10557)	Press F1

Post ID	Timestamp	Content	User
674505	2008-06-01 03:26:00	I Have an Acer Aspire 1641 WLMi Laptop (Pentium M730 processor (1.6Ghz, 533 Mhz FSB 2Mb L2 cache), G0Gb HDD, DVD, 768Mb DDR2 memory (originally 256Mb). I set it up with a PowerOn password, but this no longer works, unless I go into setup while booting. Boot up itself takes an age but once up the system performs OK. When attempting to logoff the 'Turn Off Computer' screen with 'Standby', 'Turn Off' and 'Restart' options takes several minutes to appear. So much so, that I as often as not, press the Power Off button to stop it - out of frustration. I use CA-Antivirus, RegCure (registry maintenance), Counterspy 2.0, and Comodo Firewall Pro. I at least weekly check for updates for these, and run them regularly. Any ideas on the cause(s) of this slowness? Thanks Noel	noelevans (10557)
674506	2008-06-01 03:32:00	It could still be something has slipped through, try an online scan from the people who make Nod 32 it's free and also download hijack this put it into a folder of its own then install it then click scan and save log then copy paste the log here for someone to look at.	gary67 (56)
674507	2008-06-01 03:44:00	As to what Gary said, you can do that online NOD32 AV scan here: www.eset.com/onlinescan/	beeswax34 (63)
674508	2008-06-01 04:52:00	Any ideas on the cause(s) of this slowness? www.complaintsboard.com	pctek (84)
674509	2008-06-01 23:23:00	Thanks PCTek, but I don't thing RegCure is the problem. I've only purchased it in the last few days, and the slowness problem pre-dates its installation by months. Cheers Noel	noelevans (10557)
674510	2008-06-02 03:17:00	Thanks everyone for your advice. I've run the NOD32 scan, and it came up clear. I installed HijackThis and the contents of the log file follow. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:16:51 p.m., on 2/06/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16473) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Acer\eManager\anbmServ.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe C:\Program Files\Comodo\Firewall\cmdagent.exe C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\Program Files\CyberLink\Shared Files\RichVideo.exe C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe C:\WINDOWS\system32\MsPMSPSv.exe C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Acer\Acer Arcade\PCMService.exe C:\acer\epm\epm-dm.exe C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE C:\Program Files\Acer\eRecovery\Monitor.exe C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe C:\Program Files\Picasa2\PicasaMediaDetector.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe C:\Program Files\Pure Networks\Network Magic\nmapp.exe C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\Comodo\Css\cssurf.exe C:\Program Files\Comodo\Firewall\cfp.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe C:\Program Files\Microsoft Office\Office\1033\msoffice.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\PROGRA~1\MOZILL~1\FIREFOX.EXE R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = product.corel.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe" O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE O4 - HKLM\..\Run: [eRecoveryService] C:\Program Files\Acer\eRecovery\Monitor.exe O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [\\Meryll\EPSON Stylus CX3900 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIB EP.EXE /FU "C:\WINDOWS\TEMP\E_S2E.tmp" /EF "HKLM" O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe" O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe" O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe" O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe" O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [css] C:\Program Files\Comodo\Css\cssurf.exe /s O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\cfp.exe" -h O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - www.eset.eu O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll C:\PROGRA~1\Comodo\Css\cssdll32.dll O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\Comodo\Firewall\cmdagent.exe O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - C:\Program Files\WinPcap\rpcapd.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe -- End of file - 10703 bytes If anybody spots something that looks as if it should be deleted, I'd appreciate your advice Thanks again Noel	noelevans (10557)
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