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Thread ID: 90530 2008-06-06 02:51:00 Outlook Express frequently not picking up addresses Misty (368) Press F1
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676047 2008-06-06 02:51:00 I can be sending an email from OE on the laptop and type in the intended recipient eg
Brad & Angelina
and it comes up with a question mark - not recognising the addressee.
I go to the address book and sure enough there is the name
Brad & Angelina
and the address - so I select and we are hunky dorey. Exactly the same !

Don't seem to have that problem with the PC which has Windows XP Home. However the laptop has Windows XP Professional. I don't think that would be significant.

Should I reload OE perhaps ?
Misty :confused:
Misty (368)
676048 2008-06-06 03:22:00 I'd back up the address book file..

Copy C:\Documents and Settings\yourusername\Application Data\Microsoft\Address Book\whateveritis.wab and save it on the desktop or somewhere safe. Open it to make sure your addresses are in there.

Then delete the .wab file in C:\Documents and Settings\yourusername\Application Data\Microsoft\Address Book.

Open OE, it will re-create a blank address book, then go file\import\address book (thats from memory - you get the idea.) :p Browse to where you backed the address book up to, and select it.

That should fix it.

I'm expecting the address book to be corrupted somewhat - even if it's not, it's a good first step.
wratterus (105)
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