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Thread ID: 142941 2016-10-13 22:29:00 Active@ backup query Pato (2463) Press F1
Post ID Timestamp Content User
1427383 2016-10-15 07:47:00 Just wondering if it's due to the partion(s) being all (or not) selected during the initial full backup. All need to be selected according to their help file here. (www.disk-image.com). Or a fault with shadow service mentioned here (www.disk-image.com) within Microsoft's VSS (shadow copy service).

Possible workaround is to traverse back and forth a bit in the wizard - to select data/system then reverse. See here. (www.storagecraft.com)

I once had issue with drive XMLwhich I think also uses Microsoft's VSS, and found out in came down to the partitions, which I had changed so could not restore. So if new partitions have been created/changed in size then that may cause issues with incremental backup
kahawai chaser (3545)
1427384 2016-10-15 21:25:00 The selection for the full backup is correct. I will have a look at your other suggestions. I have contacted LSoft to see if they can offer a solution. It is very puzzling and I would like to an answer. Pato (2463)
1427385 2016-10-16 00:54:00 Have you created and stored earlier incrementals with this new version - and/or other incremental jobs exist from the earlier version? (That are perhaps unknown to you, archived on your drive). If so and if within the same volume - will cause issues. Even active@ says so - too many resident incrementals will cause corruption. Research says they need be deleted - not saying for you to do so. See here for explanation. (www.storagecraft.com) kahawai chaser (3545)
1427386 2016-10-16 01:37:00 No. I did my initial full backup on a clean external drive. Then I tried to set up a schedule to do an incremental backup and that is when I found I didn't have the option. Pato (2463)
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