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| Thread ID: 90695 | 2008-06-13 02:47:00 | XP crashes during the installation | helpneed (13862) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 678011 | 2008-06-13 02:47:00 | Hi I am having trouble getting XP to install on a new computer that I build.Problem is that the computer crashes after the first reboot.It gets past the set up successfully, reboots itself then when it tells you that there is 39 minutes to go then crashes,turns itself off. If you re power it it goes back to the 39 minutes to go page and crashes again. One message appears for about 1 second,"Insufficient resources exist to complete the api" I have tried,taking 1 RAM stick out, then swapping them over, disconnecting one HD.Any thoughts?Thanks Specs Gigabyte GA-MA78GM-s2h Motherboard AMD 5600 Coolmaster chassis CM690 with PSU - standard PS2 1xAdata 1G DDR2 800 - new 1xAdata 1G DDR2 800 - 8months old 1x80G HD 4yrs old 1x320G HD 8months old 2xDVD drives Windows XP Pro |
helpneed (13862) | ||
| 678012 | 2008-06-13 02:56:00 | Welcome to PressF1. First thing I'd do is run memory and HDD diagnostics. Download the Ultimate Boot Cd (www.ultimatebootcd.com) and run a ram test, as well as tests for your HDDs. |
wratterus (105) | ||
| 678013 | 2008-06-13 03:13:00 | Hmm looks like insufficient resources exist to complete the api means this (support.microsoft.com) To do with hibernation Which doesnt help, since you cant even install Windows I wonder if slipstreaming SP2 and that patch would fix it? Might be a setting in the BIOS that needs changing |
Speedy Gonzales (78) | ||
| 678014 | 2008-06-13 03:21:00 | OP, did you change any values in the BIOS, if so go back in and set to default.... | SolMiester (139) | ||
| 678015 | 2008-06-13 04:13:00 | The crash means that you can't absolutely rely on the error message being correct . :D Do the following three things . 1 . TEST THE MEMORY . 2 . Test the memory . That's most likely to be the trouble . I know I said "three", but computers with faulty memory often can't count . Or spell . :badpc: |
Graham L (2) | ||
| 678016 | 2008-06-13 04:16:00 | By any chance has there been SP3 slipstreamed into the install CD, the reason for asking is I had that exact same message yesterday using a slipstreamed XP SP3 CD, tried again with a XP SP2 and it went straight in - no problems. | wainuitech (129) | ||
| 678017 | 2008-06-13 10:43:00 | Many thanks Wratterus . I downloaded the Ultimate boot test . The Seagate diagnostic HDD test was OK . However when I ran the TestMem4 memory test that loads the CPU the system crashed at 17% of the test . I quickly went to the Set up Utility, PC Health, and found that the CPU Temp 68deg . Using the Memtest86+ no errors were reported but the pc eventually crashed . CPU temp reported as 70deg which seems much higher than I would expect . Idles around 50deg . I suspect the CPU cooler is either not seated correctly or faulty . Could this be the cause of the problem? |
helpneed (13862) | ||
| 678018 | 2008-06-13 19:58:00 | I suspect the CPU cooler is either not seated correctly or faulty. Could this be the cause of the problem? No it would shut down, (I would say it would overheat, if the above was happening), before you even started, and before you get to the install screen. Did you change anything under maybe power management, if there's an option in the BIOS. Or did you change any setting in the BIOS |
Speedy Gonzales (78) | ||
| 678019 | 2008-06-14 01:23:00 | Many thanks Wratterus. I downloaded the Ultimate boot test.The Seagate diagnostic HDD test was OK. However when I ran the TestMem4 memory test that loads the CPU the system crashed at 17% of the test.I quickly went to the Set up Utility, PC Health, and found that the CPU Temp 68deg. Using the Memtest86+ no errors were reported but the pc eventually crashed. CPU temp reported as 70deg which seems much higher than I would expect. Idles around 50deg. I suspect the CPU cooler is either not seated correctly or faulty. Could this be the cause of the problem? Yeah, far too hot. :eek: What you want to do is pull the heatsink off, clean any dust out of the fan and HS, and clean dust out of the case. Then clean the face of the CPU and the bottom of the HS so there's no heat transfer paste left there. Buy some good heat transfer paste, Arctic Silver is the top stuff, or go down to your local PC shop and ask for a dollop, put it in glad wrap or similar. (Air tight) Then spread a few drops thinly and evenly over the CPU, and put the HS back on, making sure it's seated properly. Check the fan is running properly. Then run the stress test and check temps. |
wratterus (105) | ||
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