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Thread ID: 90659	2008-06-11 13:21:00	Unusually high CPU usage! Plz help!	Kilobyte70 (13859)	Press F1

Post ID	Timestamp	Content	User
677596	2008-06-11 13:21:00	Hi I have had an unusually high cpu usage for the past 2 days. Especially when using firefox or safari or similar programs. I have over 300GB of hard disk space and almost 3gb of ram. I have never had over 80% cpu usage even even using high-end games but now the cpu usage is over 95% at times with just firefox open. I have ran multiple scans using norton, spybot, avg, ccleaner, super anti-spyware and still the problem presists. I even dismantled my system and cleaned out both the fans to no avail. I am a bit hesitant about reformatting as I have abt 200gb of data on my drives. Now as a last resort I am asking for outside help. I am posting the hijackthis log below: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 09:58:47, on 11/06/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\WINDOWS\eHome\ehRecvr.exe C:\WINDOWS\eHome\ehSched.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Sonic\DigitalMedia LE v7\MyDVD LE\USBDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\WINDOWS\system32\dllhost.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\GOTOSO~1\VADERE~1\Vaderetro_oe.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Stardock\ObjectDock\ObjectDock.exe C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe C:\Program Files\Mozilla Firefox 3 Beta 5\firefox.exe C:\WINDOWS\system32\taskmgr.exe D:\Program Files\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.windowstreams.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = local O1 - Hosts: 66.98.148.65 auto.search.msn.com O1 - Hosts: 66.98.148.65 auto.search.msn.es O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - D:\Program Files\Internet Download Manager\IDMIECC.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O4 - HKLM\..\Run: [Vade Retro Outlook Express] "C:\PROGRA~1\GOTOSO~1\VADERE~1\Vaderetro_oe.ex e" O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe www.symantec.com O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe O8 - Extra context menu item: &Search - ?p=ZKfox000 O8 - Extra context menu item: Add to AMV Convert Tool... - C:\Program Files\MP3 Player Utilities 4.00\AMVConverter\grab.html O8 - Extra context menu item: Add to AMV Converter... - C:\Program Files\MP3 Player Utilities 4.05\AMVConverter\grab.html O8 - Extra context menu item: Download all links with IDM - D:\Program Files\Internet Download Manager\IEGetAll.htm O8 - Extra context menu item: Download FLV video content with IDM - D:\Program Files\Internet Download Manager\IEGetVL.htm O8 - Extra context menu item: Download with IDM - D:\Program Files\Internet Download Manager\IEExt.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: MediaManager tool grab multimedia file - C:\Program Files\MP3 Player Utilities 4.05\MediaManager\grab.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O9 - Extra button: Encarta Search Bar - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O14 - IERESET.INF: START_PAGE_URL=http://dial.blueyonder.co.uk O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - www-secure.symantec.com O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - messenger.zone.msn.com O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - messenger.zone.msn.com O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll O20 - AppInit_DLLs: avgrsstx.dll O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SASWINLO.dll O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: USBDeviceService - Unknown owner - C:\Program Files\Sonic\DigitalMedia LE v7\MyDVD LE\USBDeviceService.exe -- End of file - 7601 bytes Any help will be much appreciated. Thanks.	Kilobyte70 (13859)
677597	2008-06-11 13:40:00	Tick these then tick fix checked Close browsers, did you add these, if you didnt tick them O1 - Hosts: 66.98.148.65 auto.search.msn.com O1 - Hosts: 66.98.148.65 auto.search.msn.es O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O8 - Extra context menu item: &Search - ?p=ZKfox000 O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) Could be Super antispyware thats causing it Uninstall all versions of Java yours is out of date. Link is in my sig Then reboot I dont know if this HAS to be in startup O4 - HKCU\..\RunOnce: [] C:\Program Files\Internet Explorer\iexplore.exe www.symantec.com	Speedy Gonzales (78)
677598	2008-06-11 14:08:00	Thx 4 the reply. Oh btw I have uninstalled Norton so the symentec at startup shouldn't probably be there. About the super spyware I installed it after the problem started so it could not be it. I will post the results asap.(after I get back home)	Kilobyte70 (13859)
677599	2008-06-11 16:56:00	When usage goes that high, you need to note down the exact process(es) that are taking up the most usage other than Firefox just so we can track down the source of your problem better.	beeswax34 (63)
677600	2008-06-11 21:03:00	Kilobyte70 Firefox has problems with Flash images on "certain" web sites, very high CPU usage. This is widely reported all over the net but no one seems to have a good solution. Wait till the problem occurs again, shut down tabs to determine which web site causes it. Go back and when it happens again right click on the moving flash image and select "image quality" select "low". This is not a fix as it only sets it for that image and is lost when you revisit the page, but it will confirm my suspicion. You can disable flash but not overly desirable. I don't know about safari, and I am pretty certain it is NOT spyware. I have recently switched to Firefox 3 and have not seen this problem pop up 'yet'. I see this issue at home and work. Home is far less of a prob as I run a C2D at 3.3 gig that doesn't max, but this issue cause big probs on some soon to be replaced older P4 3.2 gig in house machines at work.	Battleneter2 (9361)
677601	2008-06-11 22:40:00	Here's list of the top 5 services running. firefox has at time gone upto 250mb when it was usually not over 75mb. Firefox - 175,512 avgrsx - 47,392 svchost - 22,464 iexplorer.exe - 21,696 explorer.exe - 21,344 Here is the data from the performance monitor: Totals Handles - 11229 Threads - 510 Processes - 40 Commit Charge (K) Total - 453628 Limit - 3908356 Peak - 456888 Physical Memory (K) Total - 2030956 Available - 1368840 System Cache - 581484 Kernel Memory (K) Total - 60580 Paged - 43736 Nonpaged - 13844 Processes - 40 CPU Usage - 89% Commit Charge (PF Usage) - 442M/3816M) Windows open - Mozilla Firefox & Task Manager. Here is the list of add-ons on firefox: Avg safesearch Avg security toobar Fast dial IDM CC 5.3 Stumble Upon RealPlayer Browser Plugin Btw I am not sure that this problem is confined to firefox. I have had the same results in safari and IE. I should tell you that i had norton when the problem first appeared. It was only after norton failed to fix it that I uninstalled and installed AVG. System Specs: Windows XP Media Center Edition Version 2002, Service Pack 2 Pentium(R) 4 CPU 3.06 GHz 2.63 GB Ram Master Hard Drive - 80GB Slave Hard Drive - 300 GB Video Diver - ATI Radeon (256MB) Audio Driver- Realtek HD Audio	Kilobyte70 (13859)
677602	2008-06-11 22:43:00	Some users of AVG8 have reported high CPU use. How long has yours been installed.	Slim (4633)
677603	2008-06-11 22:50:00	As I said in the previous post and I quote: "I should tell you that i had norton when the problem first appeared. It was only after norton failed to fix it that I uninstalled and installed AVG." :)	Kilobyte70 (13859)
677604	2008-06-12 02:58:00	OK, try this. Disable AVG and any other AV you might have. Launch Firefox and go to a few sites like Youtube, nzherald.co.nz and any media rich sites. See if usage rockets up again. Close Firefox and do the same with IE. This is just to see if its a browser problem or AVG is causing it somehow.	beeswax34 (63)
677605	2008-06-12 10:13:00	I have uninstalled AVG completely, Here is the cpu usage while watching video on youtube: System Idle Usage - 50 -70 firefox.exe - 20-40 IE7 System Idle Usage: 60-80 iexplorer.exe - 20 - 30 Rest all processes fluctuating btw 0-3	Kilobyte70 (13859)
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