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| Thread ID: 63662 | 2005-11-18 05:54:00 | The Other Side of the Apple.... | Tux (606) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 405411 | 2005-11-19 10:05:00 | i was :thumbs: | plod (107) | ||
| 405412 | 2005-11-19 12:24:00 | theres only one problem with that comment, i couldnt have screwed it or damaged it, its an solid state internal component, havent dropped it, knocked it etc. it cost me nigh on $500 for it initially, and to get an equivilent capacity ipod is going to be $529. $1000 worth of ipod in 18 months, yeah right. Oh and i wasnt sucked in by peer pressure or marketing, at the time it was the only one around that provided that sort of capacity with good features like lots of accessories. i bought it for funtionality, not looks You say you couldnt have damaged it...bla bla.. I say rubbish, how many other 3g ipods are having the same issues. We can go back or forward in time and I will always be able to show you a product with more storage and features at a lesser price, but thats not the issue here. Why dont you trying an insurance claim, seems the best route from here, although you may have to tell a little white lie and say you dropped it or something. |
Rob99 (151) | ||
| 405413 | 2005-11-19 19:34:00 | Fair Go did have a story on these things. It turns out the are not as robust as you'd think. The Consumer Guarantees comments are good - yes they do have a certain "lifespan" - but 3 yrs/10 yrs is pushing it for one of those things. Better to have bought an ordinary MP3 player. |
pctek (84) | ||
| 405414 | 2005-11-19 20:01:00 | Fair Go did have a story on these things. It turns out the are not as robust as you'd think. The Consumer Guarantees comments are good - yes they do have a certain "lifespan" - but 3 yrs/10 yrs is pushing it for one of those things. Better to have bought an ordinary MP3 player. ordinary=what is common place or standard As ipods have sold more then any other mp3 device, probably combined, I would say an ipod is ordinary |
plod (107) | ||
| 405415 | 2005-11-19 21:30:00 | to me it shouldnt really matter where it was purchased, its still a product that the manufacturer wont stand behind. if it didnt have an international warranty then yes id agree with you, but no, they will guarantee any ipod any where, so why should claims outside of warranty be any different? | Tux (606) | ||
| 405416 | 2005-11-19 21:48:00 | to me it shouldnt really matter where it was purchased, its still a product that the manufacturer wont stand behind. if it didnt have an international warranty then yes id agree with you, but no, they will guarantee any ipod any where, so why should claims outside of warranty be any different? Firstly, New Zealand consumer laws apply only to products sold in NZ. That clearly puts your iPod outside the jurisdiction of normal consumer remedies, including the Disputes Tribunal. Secondly, if your International Warranty has expired, you are entirely reliant on the goodwill of either Myers (write a begging letter) or Apple's NZ agent (be excruciatingly polite and don't say anything nasty about Apple products). You have no enforceable consumer rights or remedies for this product in NZ. If you had told us where you bought it in the first instance, or later when asked, you could have saved yourself and a few other people a lot of wasted time. Cheers Billy 8-{) |
Billy T (70) | ||
| 405417 | 2005-11-19 22:31:00 | Billy T has summed it up pretty well, though the thread isn't a total waste of time as I'm sure everyone has learn something. :) | maccrazy (6741) | ||
| 405418 | 2005-11-20 01:12:00 | i really hope you never have to be in the same situation as me billy, because your lack of judgement is certainly not helping considering the cost i may have to endure. being an international warranty then apple being the agent, it doesnt matter where in the world it is. the retailer would send it into apple just the same and give me just the same response. plus its not the fact that it wasnt bought in nz thats the problem (remember, i contacted apple australia to give me a well i dont care response) its the fact that apple in general is not standing behind the quality and intergrity of their product. apple agents are just that, apple agents, they are representative of the parent corporation. So maccrazy, try and tell me different. they are all acting in apples interest whatever the financial situation. plus, i have not damaged it one slight bit, how can you damage an solid state internal component? really rob, think again. Oh and if be, i will send it to australia, $500 is alot to try and forget about. | Tux (606) | ||
| 405419 | 2005-11-20 01:30:00 | i have not damaged it one slight bit, how can you damage an solid state internal component? really rob, think again. Oh and if be, i will send it to australia, $500 is alot to try and forget about. I will be told if I am wrong but the third generation ipods are not solid state, they contain a harddrive in them. The only flash based ipods are the minis, nano's and shuffles. international warrantys are only as good as the length of them, the consumer guarantees act does not apply to goods purchased outside of NZ. It doesn't matter what the product is |
plod (107) | ||
| 405420 | 2005-11-20 01:47:00 | plod, the component that is broken is a solid state pre amp module mounted on the pcb, yes the hard drive is not solid state but thats not the problem | Tux (606) | ||
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