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Thread ID: 90702 2008-06-13 06:34:00 Problem with Windows Explorer Wizzmitch (13863) Press F1
Post ID Timestamp Content User
678090 2008-06-13 06:34:00 When I use C:/ drive or my friend's ipod, it comes up with "Windows Exploroer has encountered a problem and needs to close. We are sorry for the inconvenience."

How can I fix this?
Wizzmitch (13863)
678091 2008-06-13 06:37:00 Can you give more info, what type of PC do you have desktop, laptop? what OS XP, Vista, Linux? How much RAM cpu type etc. gary67 (56)
678092 2008-06-13 06:39:00 Is disk mode enabled for the Ipod??

If someone is using Itunes?

Does it work in Itunes, if itunes is installed?
Speedy Gonzales (78)
678093 2008-06-13 06:40:00 Desktop, Windows XP, 1Gb Ram 3Ghz. Wizzmitch (13863)
678094 2008-06-13 06:40:00 Is disk mode enabled for the Ipod??

If someone is using Itunes?

Does it work in Itunes, if itunes is installed?

When we open it in disk mode it is when it happens, it works fine in Itunes.
Wizzmitch (13863)
678095 2008-06-13 06:41:00 Also note, that C:/ Drive always comes up with this error when opened, not just when the ipod is plugged in. Wizzmitch (13863)
678096 2008-06-13 06:43:00 You may have something, have you scanned for malware / viruses etc recently?

Get hijackthis in my sig, put it in its own folder run it, click on scan the system and save a log. Copy and post the log here

Put it on the desktop
Speedy Gonzales (78)
678097 2008-06-13 06:48:00 Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:01:47 PM, on 6/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\ATKKBService.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Xfire\xfire.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Eset\nod32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\WINDOWS\explorer.exe
C:\Program Files\UltraMon\UltraMonTaskbar.exe
C:\Documents and Settings\Mitchell\My Documents\HJT\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [UltraMon] "C:\Program Files\UltraMon\UltraMon.exe" /auto
O4 - HKLM\..\RunServices: [p2p networking] p2pnetworking.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\xfire.exe
O8 - Extra context menu item: E&xport to Microsoft Office Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - messenger.zone.msn.com
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - messenger.zone.msn.com
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - messenger.zone.msn.com
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - messenger.zone.msn.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{C4720C9B-7CA1-46EE-B7E0-7E4A1E593C6E}: NameServer = 192.168.1.120
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

--
End of file - 4777 bytes
Wizzmitch (13863)
678098 2008-06-13 06:55:00 These two can go

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
gary67 (56)
678099 2008-06-13 06:57:00 These two can go

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

Wait, so where would I find the first one (O2)
Wizzmitch (13863)
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