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Thread ID: 64338	2005-12-11 21:40:00	Scam Email - National Bank	Rob99 (151)	PC World Chat

Post ID	Timestamp	Content	User
411984	2005-12-11 21:40:00	. National Bank <security@nationalbank.co.nz> Account Confirmation Required! Valued National Bank Client, Recently there have been a large number of identity theft attempts targeting National Bank customers. In order to safeguard your account we require that you verify your banking details. This process is mandatory. You may do so by clicking Here and submitting the required information. Failure to do so may result in a temporary cessation of your account services pending submission. Thank you for your prompt attention to this matter and your co-operation in helping us maintain the integrity of our customers accounts. Please do not reply to this e-mail, as this is an unmonitored alias. If you require further assistance refer to our support centre. National Bank respects your privacy. Click here to read the National Bank Group Privacy Policy Statement. Electronic Banking services are issued by the National Bank of New Zealand (Electronic Banking services include telephone banking, Netbank and Bpay). A Product Disclosure Statement (PDS) is available for these products on this website or from any branch of the National Bank. © 2005 The National Bank of New Zealand, part of ANZ National Bank Limited	Rob99 (151)
411985	2005-12-11 23:14:00	They're so obvious, how do people get sucked in?	pctek (84)
411986	2005-12-12 04:22:00	I disagree that this so-called National Bank email is "so obvious "...(...ly a fraud.) Sure, the reasonably sophisticated computer user & bank customer will recognise that. But as this wording is well-chosen to sound authentic - and I assume the graphics look good - new or occasional users of online banking may well fall into the trap. In an ideal world, people deal with email when they're wide-awake, relaxed & happy. In reality, some may be tired, worried & not concentrating fully. Ideally, bank warnings should be at the top of their minds. In reality the email may look like just one more information request among many already dealt with. Only one thing needs to be remembered, of course i.e. banks don't ask for a/c nos. via email. But if a bank isn't getting that message across well enough, reports like this (or today's RNZ News) can help keep the suspicion quota up overall. No, of course you're not going to get "sucked in," pctek, but why be surprised these banking scams work? Compared with the normal spam email, they're very sophisticated. I've not seen this one, but I recall a Westpac replica website from last year with very impressive graphics. Once I realised how authentic these scams can look, I stopped being surprised.	Laura (43)
411987	2005-12-12 05:05:00	"but I recall a Westpac replica website from last year with very impressive graphics." Of course the graphics look impressive they flog them off the bank site.	mikebartnz (21)
411988	2005-12-12 05:41:00	They're so obvious, how do people get sucked in? Because they believe everything they read. Banks need to have login screens that read: "You will never get an email from the bank asking you to login". ..and require the customer type in a text box "I understand that the bank will never email me asking me to login" and click OK.	gibler (49)
411989	2005-12-12 06:13:00	Because they believe everything they read. Banks need to have login screens that read: "You will never get an email from the bank asking you to login". ..and require the customer type in a text box "I understand that the bank will never email me asking me to login" and click OK. This is the clue: Failure to do so may result in a temporary cessation of your account services pending submission. And banks do have that warning on their website now.	pctek (84)
411990	2005-12-12 06:41:00	This is the clue: Failure to do so may result in a temporary cessation of your account services pending submission. Exactly - if it is so important the bank would ring you. But they dont just suspend your account.	Dannz (1668)
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