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| Thread ID: 91022 | 2008-06-23 13:59:00 | BIOS update stuffed motherboard | technicianxp (6463) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 681542 | 2008-06-23 13:59:00 | Hi everyone I'm literally down to tears around now. The Abit AX78 motherboard which I thought was faulty but turned out wasn't and had just got around to using today, is now stuffed. For some stupid reason (I think USB issues) I did a BIOS update from inside Windows using the Abit FlashMenu utility. I chose to update from file with all the default settings in place. The update started but when it got to the second stage (Updating DFI or something) my screen faded out to black and then switched into power saving mode. The computer itself stayed on for about 30 seconds with no activity, before switching off. Now every time I power it on, the motherboard powers up but nothing appears on screen and the internal LED display shows the code 'F2'. What I want to ask is, can I get this fixed under warranty? The board is under a week old and had just come back from the store after it was refusing to boot. I did everything according to the manufacturer's instructions. If not, is there anything I can do to get this fixed? Please help me out. I really am feeling terrible and never expected this to happen. All help is appreciated. |
technicianxp (6463) | ||
| 681543 | 2008-06-23 21:55:00 | Have you reset the CMOS? Worth a try. It's the round battery that sits on the MoBo, just pop it out for about ten seconds, then put it back in. Might work. Otherwise, RMA it back to Acer. | Thebananamonkey (7741) | ||
| 681544 | 2008-06-23 22:14:00 | You should NEVER update a BIOS in Windows. As thats what can happen I see you've already posted in the Abit forum. Did you try what they said?? |
Speedy Gonzales (78) | ||
| 681545 | 2008-06-23 23:33:00 | Hi guys. Yes I did try what the Abit forum guys said but to no avail, still stuck at F2. The utility supplied by Abit is for updating within Windows so I presumed it would work well. I downloaded the latest version and to avoid any Internet issues I downloaded the update file first too. Now I know to stay well clear of anything like that. I also just realised that to make the return I have to put through the RMA request today as after today I'll have to take the board to the manufacturer. The board is most likely stuffed now, so would I be able to get a replacement under warranty considering I followed all instructions? Please let me know so I can put through the return request soon. Thanks in advance. |
technicianxp (6463) | ||
| 681546 | 2008-06-23 23:55:00 | I would request the return number but not mention that you tried to update the BIOS. You said that you were having problems with it before and it had already been back to the shop so just say that it is still not working. I have been working with computers for about 15 years now, as a paid job, and can't even begin to think how many BIOSes I must have updated, via DOS and Windows, and I have only ever had one board stop working after doing it. And that was via DOS too. |
CYaBro (73) | ||
| 681547 | 2008-06-23 23:56:00 | I wonder if this is the prob ? (forum.uabit.com) A failing PSU? I dont know if F2 means the same thing, on all Abit mobos Try another PSU |
Speedy Gonzales (78) | ||
| 681548 | 2008-06-23 23:58:00 | You can try with a RMA, it pays to be honest, as they would soon discover its a failed BIOS Flash. But as cyabro mentions, it could be a faulty board as well, since its been in for repair already. About all you can really say is you followed their instructions to the letter, and this is what happened. Mind you on the other side of the coin, there is usually a warning regarding flashing a BIOS - that it can all turn to custard. You can always try flashing it The correct way from Abits site (www.abit.com.tw) - if you look its meant to be flashed from a floppy, not from within windows. ( see # 7) |
wainuitech (129) | ||
| 681549 | 2008-06-24 00:11:00 | I can't actually try another PSU now since I'm at work, but I strongly doubt that is the problem as it'd have to be very coincidental timing to have it fail right when the BIOS updates . I did read that thread however, it makes no mention of what 'F2' actually means . I considered both the possibilities for returning the motherboard but decided I should go with just telling them what happened . I can't find Abit's warranty policy anywhere but I'm adamant that I did nothing wrong and that the utility itself failed . I had returned the board after it repeatedly failed to boot up, being stuck at BIOS code 'FF' . I tested every other bit of hardware, used outside the case and so forth but to no avail . Returned it but yesterday the tech told me there's nothing wrong with it and just as well it worked when I got it back . Seems like the board could be dodgy anyway, since the reason I was updating was because it wouldn't detect my Microsoft wireless kb/mouse when I plugged them into the onboard USB ports, but would work fine using any of the header panels . Anyway I'll put through my RMA now and hope for the best . My experience with the tech for my original problem was very good so I'm hoping it lasts . If anyone has further suggestions please let me know as it probably won't go back till tomorrow . |
technicianxp (6463) | ||
| 681550 | 2008-06-24 00:13:00 | If this applies to all ABIT mobos (forum.abit-usa.com) F2 means - power on sequence timeout |
Speedy Gonzales (78) | ||
| 681551 | 2008-06-24 00:55:00 | I have been working with computers for about 15 years now, as a paid job, and can't even begin to think how many BIOSes I must have updated, via DOS and Windows, and I have only ever had one board stop working after doing it . And that was via DOS too . I'd still never trust a windows BIOS flasher . Heard much too many stories about them screwing up, and plus I never had any problem with DOS flashers (Uniflash :D), so don't see why I'd want to change now And posts like this one on the official Asus forum don't make me any more likely to trust them in the future: [ Sticky ] P5W DH Deluxe: Drivers, SATA RAID, & Manual Memory Setup ***DO NOT use AsusUpdate to upgrade your BIOS !!!! **** Use EZFlash to update your BIOS by hitting alt+f2 during POST . See page 4-2 of the manual . <<<< DO NOT use AsusUpdate to update the BIOS, it may corrupt the BIOS chip!!!!!!!!!!!!>>>>> ( . asus . com/forum/view . aspx?id=20070201104656601&board_id=1&model=P5W+DH+Deluxe&page=1&SLanguage=en-us" target="_blank">vip . asus . com) |
Agent_24 (57) | ||
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