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| Thread ID: 90968 | 2008-06-22 01:19:00 | Account Restriction | NZHawk (4093) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 680964 | 2008-06-22 01:19:00 | Compaq Presario M2000 notebook - WinXP Home Was infected with trojans/adware... I cleaned up last step was running RegHealer; rebooted can't login now users name comes up with password request, which it never had before, press enter: "Unable to log you on because of an account restriction" used a boot program to reset the password. no change. other suggestions please. Tried Safe Mode boot into Admin account - same message - thus not able to access computer. |
NZHawk (4093) | ||
| 680965 | 2008-06-22 01:40:00 | All the research I have done has suggested a reinstall or repair install. Any other suggestions? Also, is there a recommended registry cleaner program? |
NZHawk (4093) | ||
| 680966 | 2008-06-22 02:08:00 | Normally in the workshop I would use ERD Commander to reset the password, BUT since you wont have that, you can try this - download UlitmateBootCD4Winows (http://www.ubcd4win.com/) - install it on a working XP computer - create the boot CD. (keep the CD its a very powerful program that can resolve and fix a LOT of problems when windows wont boot) From the laptop, boot from that CD, once loaded (takes a few Minutes) - Click Start/Programs/password Tools/NTPWEdit - Click the "reopen" Button / Select your account / Change the password to a new one / click OK/Save Changes, Restart the Laptop without the CD in, and it should now log in using your new Password. Screen shot of menus/location booted from ubcd4win (www.imagef1.net.nz) NOTE: use mirror #10 from download page- its more reliable The problem was more than likely that RegHealer - more like regstuffer :) |
wainuitech (129) | ||
| 680967 | 2008-06-22 02:09:00 | A registry cleaner program wont remove remnants of trojans. Or viruses / trojans if theyre still on the system I would be careful what reg cleaner you use. Some can screw a system up totally Only other thing you can do is take it out and put it in a system that works. Then scan it You could probably do this (support.microsoft.com) BUT you cant get into XP in safe mode either |
Speedy Gonzales (78) | ||
| 680968 | 2008-06-22 02:16:00 | Thank you, will try the Ultimate Boot CD and report back. | NZHawk (4093) | ||
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