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Thread ID: 91095	2008-06-26 02:56:00	Flash player not working	olwyn (8088)	Press F1

Post ID	Timestamp	Content	User
682540	2008-06-26 02:56:00	For some reason the grabaseat page won't fully load. All I get is the green grabaseat banner with airnewzealand.co and that's it. I've uninstalled and reinstalled adobe flash player, played around with active X prompts but nothing.This applys to both Firefox and Internet Explorer and yet it used to load fully a few months ago. I'm running WindowsXP SP2 Can anyone enlighten me please. Thanks	olwyn (8088)
682541	2008-06-26 03:00:00	You've probably done this already - but do it again. In Internet Explorer, go to www.adobe.com and click on the 'Get Flash Player' link. Agree to the terms and conditions, install the ActiveX object and wait for a few minutes, while the white and green bars are moving along the bottom of the screen. You'll get an animation saying 'Adobe Flash Player Successfully Installed'. Close and re-open Internet Explorer, and try Grabaseat again. Have you got Internet Explorer 7 installed, with all it's updates? Also, you can try clearing out temp files, download CCleaner from www.ccleaner.com to do that.	wratterus (105)
682542	2008-06-26 03:18:00	Thanks Tried that but in IE (I have IE7) it just won't load. I click on Agree and Install and it just keeps going back to that. Installs ok with Firefox though doesn't play. Regularly use CCleaner.	olwyn (8088)
682543	2008-06-26 03:19:00	Post a HijackThis (www.trendsecure.com) log. Also in IE go to Tools/Internet Options. Click on the Security Tab, if the "Reset all Zones to default level" button isn't greyed out, press it. Do the same in the Privacy Tab, (Press the default button, if it isn't greyed out) and in the Content Tab, clear the SSL slate. Your PCs date and time are correct?	wratterus (105)
682544	2008-06-26 04:54:00	Reset Security tab to default Privacy tab was greyed out and cleared SSL No change so here's HijackThis log Logfile of HijackThis v1.99.1 Scan saved at 4:05:10 p.m., on 26/06/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16414) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Mums Folder2\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Eset\nod32kui.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Mums Folder2\MSGTAG Status\MSGTAGStatus.exe C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE C:\Program Files\Eset\nod32krn.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\Olwyn\My Documents\Hijack This\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.solopassion.com O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKCU\..\Run: [MSGTAG] "C:\Program Files\Mums Folder2\MSGTAG Status\MSGTAGStatus.exe" /startup O11 - Options group: [INTERNATIONAL] International* O15 - Trusted Zone: http://www.telecom.co.nz O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - go.microsoft.com O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - fpdownload2.macromedia.com O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\ O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Mums Folder2\aawservice.exe O23 - Service: BrSplService (Brother XP spl Service) - Unknown owner - C:\WINDOWS\system32\brsvc01a.exe (file missing) O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe O23 - Service: PACSPTISVR - Unknown owner - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\PACSPT~1.EXE O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe	olwyn (8088)
682545	2008-06-26 05:14:00	Tick this entry its missing the end bit Close browsers O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\ Reboot Then see what happens It may need Java?? It doesnt look like this is installed. Its in my sig below. Install that see if that fixes it	Speedy Gonzales (78)
682546	2008-06-26 10:19:00	Thanks Did have Java but not up to date so have updated that and checked 020 Winlogon but Flash still not working	olwyn (8088)
682547	2008-06-26 21:08:00	:illogical Lets try resetting IE back to factory settings. In IE - Tools -> Internet Options. Advanced Tab Hit the restore advanced settings button, and the reset button. Restart IE. Bear in mind this will clear out your saved passwords, history etc. Give that another go. Are you on broadband? If so, do a windows update and perhaps put SP3 on - might fix/cover up the issue. But before doing that, you don't have a HP or Compaq PC with an AMD processor? As long as your PC doesn't meet those criteria, you'll be fine installing SP3. There's a driver that HP uses related to AMD processors and seems to cause issues with installing SP3. You can disable it...it's a bit of a mission though.	wratterus (105)
682548	2008-06-26 21:39:00	Here's (www.imagef1.net.nz) today's deals for you anyway, til we get this solved!!! :p	wratterus (105)
682549	2008-06-27 04:02:00	Well I've done as you suggested and did the restore advanced settings. Nothing changed so installed SP3 and still nothing. Most odd. BTW Thanks for todays deals. Had almost forgotten what it looked like!	olwyn (8088)
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