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Thread ID: 91163 2008-06-28 03:44:00 Active desktop recovery background aidanmaz (7180) Press F1
Post ID Timestamp Content User
683330 2008-06-28 03:44:00 my friend in the states has got this background and his computer has been running really slow, i beleive its a virus or something like that, but now he cannot use a browser to get it solved (AIM messenger works) he did hav internet access yesterday and i got him to put avast on....and the internet stopped working so to speak, meaning IE just returned a white blank page. what can we do to solve this? aidanmaz (7180)
683331 2008-06-28 04:12:00 Assuming its XP - (normally you would do Via the desktop, but It prob wont work) Open the control Panel/ Display / Desktop Tab, Customize Desktop/Web Tab, untick anything that's ticked, from there you may be able to change the desktop.

Download from my sig all the cleaners, install and run, download Spyware terminator (www.spywareterminator.com/). IF possible get HijackThis (http:) - do a scan and post a Log back.
wainuitech (129)
683332 2008-06-28 04:35:00 Assuming its XP - (normally you would do Via the desktop, but It prob wont work) Open the control Panel/ Display / Desktop Tab, Customize Desktop/Web Tab, untick anything that's ticked, from there you may be able to change the desktop.

Download from my sig all the cleaners, install and run, download Spyware terminator ( IF possible get HijackThis (http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis" target="_blank">www.spywareterminator.com/). IF possible get HijackThis (http:) - do a scan and post a Log back.

i did the desktop thing, both ways no help, used avast home edition and that too a few spyware away. at the moment he cannot surf the net but can use AOL AIM messenger. is there a program can get and send to him via that, that might help instead of giving him all of them?
aidanmaz (7180)
683333 2008-06-28 04:45:00 here is his hijackthis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:56:48 PM, on 2/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Common Files\System Doctor\dcmon.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\lxcfcoms.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = dpxml.verizon.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,userinit .exe
O3 - Toolbar: Verizon Broadband Toolbar - {4E7BD74F-2B8D-469E-8CB0-AB60BB9AAE22} - C:\PROGRA~1\VOL_TO~1\VOL_TO~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\mrofinu1000106.exe 61A847B5BBF72813329B385772FF01F0B3E35B6638993F4661 AA4EBD86D67C56389B284534F310
O4 - HKLM\..\Run: [{AD-DE-E6-69-DW}] C:\windows\system32\jqwnw64s.exe DWram
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [ExploreUpdSched] C:\WINDOWS\system32\ncntrkdm.exe DWram
O4 - HKLM\..\Run: [AntiSpywareExpert] C:\Program Files\AntiSpywareExpert\ase.exe
O4 - HKLM\..\Run: [System Doctor Free] C:\Program Files\System Doctor Free\systemdoc.exe -scan
O4 - HKLM\..\Run: [BMN] "C:\Program Files\Common Files\System Doctor\dcmon.exe" dm=http://systemdoctor.com ad=http://systemdoctor.com sd=http://log.systemdoctor.com/
O4 - HKLM\..\Run: [SystemDoctor Free] C:\Program Files\System Doctor Free\systemdoc.exe /min
O4 - HKLM\..\Run: [LXCFCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCFtim e.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [BM3499ed5a] Rundll32.exe "C:\WINDOWS\system32\adobrabr.dll",s
O4 - HKLM\..\Run: [37aadec6] rundll32.exe "C:\WINDOWS\system32\bgdwmaav.dll",b
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
O4 - HKCU\..\Run: [QdrModule16] "C:\Program Files\QdrModule\QdrModule16.exe"
O4 - HKCU\..\Run: [Obsd] "C:\WINDOWS\ASEMBL~1\arpa.exe" -vt yazb
O4 - HKCU\..\Run: [Microsoft Windows Installer] C:\Documents and Settings\shelby\Application Data\Microsoft\dtsc\5413.exe
O4 - HKCU\..\Run: [Ntt] "C:\Documents and Settings\shelby\Application Data\a?sembly\d?xplore.exe"
O4 - HKCU\..\Run: [A00F11F975.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F11F975.exe
O4 - HKCU\..\Run: [A00F804772.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F804772.exe
O4 - HKCU\..\Run: [A00F10F75AD.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F10F75AD.exe
O4 - HKCU\..\Run: [A00F456B2D.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F456B2D.exe
O4 - HKCU\..\Run: [A00F158355.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F158355.exe
O4 - HKCU\..\Run: [A00F4328D8.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F4328D8.exe
O4 - HKCU\..\Run: [A00FC21CB.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00FC21CB.exe
O4 - HKCU\..\Run: [A00F9A2686.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F9A2686.exe
O4 - HKCU\..\Run: [A00F8A351C.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F8A351C.exe
O4 - HKCU\..\Run: [A00F707246.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F707246.exe
O4 - HKCU\..\Run: [A00F7F4453.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F7F4453.exe
O4 - HKCU\..\Run: [A00FF56898.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00FF56898.exe
O4 - HKCU\..\Run: [A00F102832F.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F102832F.exe
O4 - HKCU\..\Run: [A00F115153.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F115153.exe
O4 - HKCU\..\Run: [A00F10717D.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F10717D.exe
O4 - HKCU\..\Run: [A00F1488E5.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F1488E5.exe
O4 - HKCU\..\Run: [A00F10246D.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F10246D.exe
O4 - HKCU\..\Run: [A00FC3A8E.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00FC3A8E.exe
O4 - HKCU\..\Run: [A00F2E001C.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F2E001C.exe
O4 - HKCU\..\Run: [A00F2F2A1E.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F2F2A1E.exe
O4 - HKCU\..\Run: [A00F900CC.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F900CC.exe
O4 - HKCU\..\Run: [A00F909498.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F909498.exe
O4 - HKCU\..\Run: [A00F1275C79.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F1275C79.exe
O4 - HKCU\..\Run: [A00F1234CB2.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F1234CB2.exe
O4 - HKCU\..\Run: [A00F158B214.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F158B214.exe
O4 - HKCU\..\Run: [A00F9B40BA.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F9B40BA.exe
O4 - HKCU\..\Run: [A00F2C1B14.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F2C1B14.exe
O4 - HKCU\..\Run: [A00FF1EF08.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00FF1EF08.exe
O4 - HKCU\..\Run: [A00F12C66BA.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F12C66BA.exe
O4 - HKCU\..\Run: [A00F12EB7C4.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F12EB7C4.exe
O4 - HKCU\..\Run: [A00FF2970.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00FF2970.exe
O4 - HKCU\..\Run: [A00FBE65F.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00FBE65F.exe
O4 - HKCU\..\Run: [A00F1230FC0.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F1230FC0.exe
O4 - HKCU\..\Run: [A00F501926.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F501926.exe
O4 - HKCU\..\Run: [A00F19E95D.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F19E95D.exe
O4 - HKCU\..\Run: [A00F438751.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F438751.exe
O4 - HKCU\..\Run: [A00F19EE379.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F19EE379.exe
O4 - HKCU\..\Run: [A00F1B3DE3E.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F1B3DE3E.exe
O4 - HKCU\..\Run: [A00F1BC53D1.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F1BC53D1.exe
O4 - HKCU\..\Run: [A00FE216D.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00FE216D.exe
O4 - HKCU\..\Run: [A00F165D4CE.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F165D4CE.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Startup: Deewoo.lnk = C:\WINDOWS\SYSTEM32\ncntrkdm.exe
O4 - Startup: DW_Start.lnk = C:\WINDOWS\SYSTEM32\jqwnw64s.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: AltaVista Home - jump.altavista.com
O8 - Extra context menu item: AV Search This Term - jump.altavista.com
O8 - Extra context menu item: AV Translate Selection - jump.altavista.com
O8 - Extra context menu item: AV Translate this Web Page - jump.altavista.com
O9 - Extra button: (no name) - {06FE5D00-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra 'Tools' menuitem: &AltaVista Home - {06FE5D00-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Dial 4.0\ControlPad\Misc\a_menu.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ChatSpace Full Java Client 4.0.0.320 - 69.65.108.158
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - activatemyfios.verizon.net
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - gfx1.hotmail.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - update.microsoft.com
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - update.microsoft.com
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - cdn2.zone.msn.com
O23 - Service: Carbon Copy 32 (CarbonCopy32) - Unknown owner - C:\WINDOWS\system32\ccsrvc.exe (file missing)
O23 - Service: Carbon Copy Scheduler (CarbonCopyScheduler) - Unknown owner - C:\WINDOWS\system32\schdsrvc.exe (file missing)
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: lxcf_device - Unknown owner - C:\WINDOWS\System32\lxcfcoms.exe
O23 - Service: Radialpoint Unicorn Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Verizon\PC Security Checkup\rpsupdaterR.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 13257 bytes
aidanmaz (7180)
683334 2008-06-28 05:04:00 Its covered in crap

Disable system restore

Run HJT again tick these then tick fix checked

Close browsers

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [runner1] C:\WINDOWS\mrofinu1000106.exe 61A847B5BBF72813329B385772FF01F0B3E35B6638993F4661 AA4EBD86D67C56389B284534F310

O4 - HKLM\..\Run: [{AD-DE-E6-69-DW}] C:\windows\system32\jqwnw64s.exe DWram

O4 - HKLM\..\Run: [AntiSpywareExpert] C:\Program Files\AntiSpywareExpert\ase.exe

Uninstall this

O4 - HKLM\..\Run: [System Doctor Free] C:\Program Files\System Doctor Free\systemdoc.exe -scan

O4 - HKLM\..\Run: [BMN] "C:\Program Files\Common Files\System Doctor\dcmon.exe" dm=http://systemdoctor.com ad=http://systemdoctor.com sd=http://log.systemdoctor.com/

O4 - HKLM\..\Run: [SystemDoctor Free] C:\Program Files\System Doctor Free\systemdoc.exe /min

O4 - HKLM\..\Run: [BM3499ed5a] Rundll32.exe "C:\WINDOWS\system32\adobrabr.dll",s

O4 - HKLM\..\Run: [37aadec6] rundll32.exe "C:\WINDOWS\system32\bgdwmaav.dll",b

Be careful with this its a trojan, by the looks of it

O4 - HKCU\..\Run: [QdrModule16] "C:\Program Files\QdrModule\QdrModule16.exe"

O4 - HKCU\..\Run: [Obsd] "C:\WINDOWS\ASEMBL~1\arpa.exe" -vt yazb

O4 - HKCU\..\Run: [Microsoft Windows Installer] C:\Documents and Settings\shelby\Application Data\Microsoft\dtsc\5413.exe
O4 - HKCU\..\Run: [Ntt] "C:\Documents and Settings\shelby\Application Data\a?sembly\d?xplore.exe"
O4 - HKCU\..\Run: [A00F11F975.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F11F975.exe
O4 - HKCU\..\Run: [A00F804772.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F804772.exe
O4 - HKCU\..\Run: [A00F10F75AD.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F10F75AD.exe
O4 - HKCU\..\Run: [A00F456B2D.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F456B2D.exe
O4 - HKCU\..\Run: [A00F158355.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F158355.exe
O4 - HKCU\..\Run: [A00F4328D8.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F4328D8.exe
O4 - HKCU\..\Run: [A00FC21CB.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00FC21CB.exe
O4 - HKCU\..\Run: [A00F9A2686.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F9A2686.exe
O4 - HKCU\..\Run: [A00F8A351C.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F8A351C.exe
O4 - HKCU\..\Run: [A00F707246.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F707246.exe
O4 - HKCU\..\Run: [A00F7F4453.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F7F4453.exe
O4 - HKCU\..\Run: [A00FF56898.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00FF56898.exe
O4 - HKCU\..\Run: [A00F102832F.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F102832F.exe
O4 - HKCU\..\Run: [A00F115153.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F115153.exe
O4 - HKCU\..\Run: [A00F10717D.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F10717D.exe
O4 - HKCU\..\Run: [A00F1488E5.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F1488E5.exe
O4 - HKCU\..\Run: [A00F10246D.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F10246D.exe
O4 - HKCU\..\Run: [A00FC3A8E.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00FC3A8E.exe
O4 - HKCU\..\Run: [A00F2E001C.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F2E001C.exe
O4 - HKCU\..\Run: [A00F2F2A1E.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F2F2A1E.exe
O4 - HKCU\..\Run: [A00F900CC.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F900CC.exe
O4 - HKCU\..\Run: [A00F909498.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F909498.exe
O4 - HKCU\..\Run: [A00F1275C79.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F1275C79.exe
O4 - HKCU\..\Run: [A00F1234CB2.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F1234CB2.exe
O4 - HKCU\..\Run: [A00F158B214.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F158B214.exe
O4 - HKCU\..\Run: [A00F9B40BA.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F9B40BA.exe
O4 - HKCU\..\Run: [A00F2C1B14.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F2C1B14.exe
O4 - HKCU\..\Run: [A00FF1EF08.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00FF1EF08.exe
O4 - HKCU\..\Run: [A00F12C66BA.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F12C66BA.exe
O4 - HKCU\..\Run: [A00F12EB7C4.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F12EB7C4.exe
O4 - HKCU\..\Run: [A00FF2970.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00FF2970.exe
O4 - HKCU\..\Run: [A00FBE65F.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00FBE65F.exe
O4 - HKCU\..\Run: [A00F1230FC0.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F1230FC0.exe
O4 - HKCU\..\Run: [A00F501926.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F501926.exe
O4 - HKCU\..\Run: [A00F19E95D.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F19E95D.exe
O4 - HKCU\..\Run: [A00F438751.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F438751.exe
O4 - HKCU\..\Run: [A00F19EE379.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F19EE379.exe
O4 - HKCU\..\Run: [A00F1B3DE3E.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F1B3DE3E.exe
O4 - HKCU\..\Run: [A00F1BC53D1.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F1BC53D1.exe
O4 - HKCU\..\Run: [A00FE216D.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00FE216D.exe
O4 - HKCU\..\Run: [A00F165D4CE.exe] C:\DOCUME~1\shelby\LOCALS~1\Temp\_A00F165D4CE.exe

O4 - Startup: Deewoo.lnk = C:\WINDOWS\SYSTEM32\ncntrkdm.exe

O4 - Startup: DW_Start.lnk = C:\WINDOWS\SYSTEM32\jqwnw64s.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O9 - Extra 'Tools' menuitem: &AltaVista Home - {06FE5D00-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - jump.altavista.com (file missing)
O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Dial 4.0\ControlPad\Misc\a_menu.exe (file missing)

Then reboot, then tell him to get This (www.malwarebytes.org)

And get trojan remover in my sig, install and update both. Then scan

Then select all options under utilities in trojan remover. Then open my computer, highlight c / right mouse / scan with trojan remover

Uninstall Viewpoint Manager Service

Uninstall this whatever it is

O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe

Next time he decides to install crap, tell him to google it first. So, he knows what he's installing
Speedy Gonzales (78)
683335 2008-06-28 05:17:00 I'll see if Pancake can help with this one Speedy Gonzales (78)
683336 2008-06-28 05:20:00 how do i uninstall all those? just check them in HJT? aidanmaz (7180)
683337 2008-06-28 05:21:00 Yes I see the problem . Its a Vundo variant .




Ok . Lets download ComboFix . exe . This will give me a better view to the files running and also hidden on your computer and also those in the registry . . Please visit this webpage for downloading and instructions for running the tool:

Go here ======> A guide and tutorial on using ComboFix ( . bleepingcomputer . com/combofix/how-to-use-combofix" target="_blank">www . bleepingcomputer . com) <====== Go here

Please ensure you read this guide carefully and install the Recovery Console first . This applies to XP Pro and XP Home users only . If you have SP3 installed you will need to use SP2

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode . This allows us to more easily help you should your computer have a problem after an attempted removal of malware . It is a simple procedure that will only take a few moments of your time .

Once installed, you should get a prompt that says:

The Recovery Console was successfully installed .

Please continue as follows:

(1) Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix .
(2) Click Yes to allow ComboFix to continue scanning for malware .

When the tool is finished, it will produce a report for you .

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix . txt
New HijackThis log .

Caution: Never run and remove files with Combofix unless supervised by a qualified security analyst who is experienced in the use of Combofix . Mal use can cause serious computer problems

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security . If this is an issue or makes it difficult for you - please let me know .
Pancake (6359)
683338 2008-06-28 05:25:00 Uninstall Mywebsearch, AntiSpywareExpert, Viewpoint Manager Service, SystemDoctor Free and Authentium AntiVirus in control panel / add/remove programs .

Tick the rest I posted, then tick fix checked .

Then reboot . Then get trojan remover and malwarebytes as in my previous post

Get the file Pancake posted as well

He may have to get rid of some things first Pancake browser is dead .
Speedy Gonzales (78)
683339 2008-06-28 05:32:00 cheers pancake but lets just keep in mind my friend is in the USA and isnt too tech savvy, i dont want him to break his computer xD aidanmaz (7180)
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