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Thread ID: 91271 2008-07-01 22:30:00 re-infection NZHawk (4093) Press F1
Post ID Timestamp Content User
684386 2008-07-02 01:28:00 computer was infected w/trojans
ran avast
ran ccleaner
installed, updated scanned BitDefender 2 times (once in safe modem, once in normal): came up clean

returned to customer

customer plugs in & is getting warnings from Spybot residential shield & BitDefender of infections.

The computer is connected to two other computers but neither of the other computers were on.

How is this infection happening when I returned the computer clean?

could be in restore or the installer is still on the pc somewhere. pays to delete any temp files.

also the cust could be reinfecting themselves by installing their favorite program or visting a site.
i've had legit looking kids sites that shove spyware onto the pc, naturally most people will click yes especially if useing IE which will download the spyware and ask to install every time they go to it :(
tweak'e (69)
684387 2008-07-02 02:12:00 -could be in restore or the installer is still on the pc somewhere.
turned off system restore
- pays to delete any temp files
did this as well
NZHawk (4093)
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