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| Thread ID: 91271 | 2008-07-01 22:30:00 | re-infection | NZHawk (4093) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 684386 | 2008-07-02 01:28:00 | computer was infected w/trojans ran avast ran ccleaner installed, updated scanned BitDefender 2 times (once in safe modem, once in normal): came up clean returned to customer customer plugs in & is getting warnings from Spybot residential shield & BitDefender of infections. The computer is connected to two other computers but neither of the other computers were on. How is this infection happening when I returned the computer clean? could be in restore or the installer is still on the pc somewhere. pays to delete any temp files. also the cust could be reinfecting themselves by installing their favorite program or visting a site. i've had legit looking kids sites that shove spyware onto the pc, naturally most people will click yes especially if useing IE which will download the spyware and ask to install every time they go to it :( |
tweak'e (69) | ||
| 684387 | 2008-07-02 02:12:00 | -could be in restore or the installer is still on the pc somewhere. turned off system restore - pays to delete any temp files did this as well |
NZHawk (4093) | ||
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