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| Thread ID: 65353 | 2006-01-15 07:37:00 | An urgent appeal for a motherboard ($$ of course) | george12 (7) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 421241 | 2006-01-15 18:50:00 | I'd still like to know why it isn't just RMAed back to the supplier. If they can't get the exact model they have to provide a similar one. | pctek (84) | ||
| 421242 | 2006-01-15 21:52:00 | But pctek, there ARE no similar models they or I could find, hence why I am asking here. Unfortunately Agent, that board is only DDR333 which won't do, but thanks. | george12 (7) | ||
| 421243 | 2006-01-15 21:59:00 | What Pctek is stressing is that its the supplier who has to exchange it, There problem.Get hold of them,make it happen and don't take no as an answer. Anyhow, I haven't recieved your PM, and no, Im not going to the trouble of sending you one first. |
Metla (12) | ||
| 421244 | 2006-01-15 22:28:00 | But pctek, there ARE no similar models they or I could find, hence why I am asking here. Unfortunately Agent, that board is only DDR333 which won't do, but thanks. I downloaded the manual, it says it supports 400FSB CPU but when installing DDR400 ram it will only run at DDR333 speed, so If you have an Athlon XP 3200 it should still work. |
Agent_24 (57) | ||
| 421245 | 2006-01-15 22:28:00 | But pctek, there ARE no similar models they or I could find, hence why I am asking here. Unfortunately Agent, that board is only DDR333 which won't do, but thanks. The supplier buys off the manufacturers, us shops etc buy off the supplier. If the supplier doesn't have anything suitable they get something from the manufacturers. It may take some extra time but they have to. The manufacturers have to keep a certain amount of old stock for these reasons. They can't opt out - thats why I said was it some dodgy supplier - none of them should be telling you that you're out of luck. |
pctek (84) | ||
| 421246 | 2006-01-15 22:37:00 | Unless you imported the board yourself into the country your supplier has to repair or replace it if it's under warranty, which I'm guessing it is otherwise you would be telling your customer to buy a new one :) It is up to your supplier to try and source a replacement or replace it with a similar or better spec'ed one. |
CYaBro (73) | ||
| 421247 | 2006-01-15 22:39:00 | This thread doesn't really make sense. But if you have to, just get a similar board with no onboard video and smack a video card in it. Problem solved. |
ninja (1671) | ||
| 421248 | 2006-01-15 22:43:00 | Is it possible to use a full size atx board??? | Agent_24 (57) | ||
| 421249 | 2006-01-15 23:39:00 | What? some guy want's his money back for a computer you sold him a year ago??? Tell him to get stuffed. :2cents: |
JJJJJ (528) | ||
| 421250 | 2006-01-16 00:34:00 | What? some guy want's his money back for a computer you sold him a year ago??? Tell him to get stuffed. :2cents: I certainly wouldn't. All the motherboards I supply have a 3 year warranty and if they fail within that time I would be responsible for getting a replacement. |
pctek (84) | ||
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