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Thread ID: 143007 2016-10-30 08:36:00 Why has my Bluetooth disappeared from Device Manager? BBCmicro (15761) Press F1
Post ID Timestamp Content User
1427996 2016-10-30 08:36:00 Bluetooth suddenly stopped working, I went to Device Manager and there's no sign of it even after rebooting...

There is one yellow mark under USB controllers but I have no USB devices connected other than a mouse?? I have tested all the USB ports individually and they work OK

I've attached an Event Viewer screenshot showing everything after restarting at 9:05pm

The computer has been working fine incl Bluetooth. The only problem has been File Explorer often freezing in place when I try to move it

(Win10pro64 with auto updates. I don't have an image :mad: )
BBCmicro (15761)
1427997 2016-10-30 20:58:00 just FYI ..

in the 2nd pic, dbxsvc is dropbox (I believe).
e1iexpress is the network dropping out (usually), turn off power save on wifi & network card
1101 (13337)
1427998 2016-10-30 21:09:00 Perhaps BT is being shut down as part of a power save option ? Is there software installed that controlls BT on/off (as per some laptops)
Is BT via an external USB device , or internal (laptop etc)

Try installing new BT drivers from the manufacturer, or rolling back the driver
1101 (13337)
1427999 2016-10-31 00:06:00 Thanks for that info 1101. BT capability came with the MB I think part of the Wifi card - which ties in with your comment on e1express (except Wifi still works).

The only thing I've installed recently is Flux for lowering the colour temperature at night. I don't know if that has issues.

Will check the power save options too - I thought I had disabled that but I note that the monitor still goes off.

You might need to help me with the reinstalling the Bluetooth driver as nothing BT shows up in device manager. Is it a matter of getting the W10 BT driver from the MB site and double clicking it?
BBCmicro (15761)
1428000 2016-11-04 07:23:00 :blush: I had forgotten to install the MB's WLAN driver...

Wifi and BT have been working for 3 months on whatever arrived with W10 when I upgraded in July. Probably the previous W7 drivers even though I did a fresh install

So it all works fine now
BBCmicro (15761)
1428001 2016-11-04 09:11:00 OOPS :blush: wainuitech (129)
1428002 2016-11-05 00:41:00 I blame Windows 10. It didn't show all those pretty yellow exclamation marks I'm used to ;)

The truth is I'm becoming forgetful in my advancing years:

- I updated drivers by 'check for updates' in Device Manager. I forgot I had been told not to do it that way in this forum

- I updated BIOS in an attempt to solve the problem but ended up with a blank screen even after re-booting. After pacing the floor a bit I remembered that BIOS defaults to external graphics even when there's no monitor connected there

- and then I got overheating. I thought I must have killed something in my fiddling and it took me a day to remember Dugimodo's advice only 5 months ago - reset the fan to 'full' in BIOS

:sigh:
BBCmicro (15761)
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