Forum Home
Press F1
 
Thread ID: 91530 2008-07-10 02:41:00 Zone Alarm has blocked access to the net? Pat (6829) Press F1
Post ID Timestamp Content User
687192 2008-07-10 02:41:00 Suddenly ZA has blocked my access to the net. I have disabled it and reinstalled WindowsXP firewall and now have access. I would like to use ZA. How do I regain access to the net and still use Zone Alarm? Or should I install some other firewall, and if so which do you recommend.

I am on broadband with Xtra which suits me just fine.

Many thanks,
Pat.
Pat (6829)
687193 2008-07-10 02:44:00 If you installed one of XP's updates thats why. You have to change the security in ZA from High to Medium

Until MS or ZA fix it
Speedy Gonzales (78)
687194 2008-07-10 04:10:00 No you don't, you have to remove Microsofts crappy patch. System Restore is probably the easiest way, ZA are working on a fix for MSs stuff-up. pctek (84)
687195 2008-07-10 04:18:00 No you don't, you have to remove Microsofts crappy patch. System Restore is probably the easiest way, ZA are working on a fix for MSs stuff-up.

why? whats wrong with Medium setting till it's corrected
bevy121 (117)
687196 2008-07-10 04:33:00 why? whats wrong with Medium setting till it's corrected

Nothing.
That is the easiest way to fix the problem meantime.
Safari (3993)
687197 2008-07-10 04:48:00 Thats what I would have thought

Surely better to have slightly lower security setting than to get rid of a new patch that is probably quite important.

(especially if it's the patch for the DNS vulnerability)

Which is in fact one of the updates in the last couple days
bevy121 (117)
687198 2008-07-10 05:18:00 Thank you very much Speedy Gonzales for your speedy and helpful advice. I changed the setting from High to Medium in ZA and I now have access to net using ZA.

Yes, I did receive an automatic XP update from Microsoft this morning.

Do think I should try Comodo instead of ZA. Is it easy to use for I am 86 and slow on the uptake particularly when it comes to computing nous?

God bless,
Pat.
Pat (6829)
687199 2008-07-10 05:20:00 1.change the zonealarm setting from high to medium 2. go to control panel/add & remove programmes. 3. tick the box saying "show updates". 3. scroll down to Windows XP. Uninstall the latest update (kb951748). 4. restart computer (You should get a message saying so). 5. change zonealarm setting back to high. 6. turn off automatic updates - go to windows update page, click "pick time to install updates", click "more options", click "notify me but don't automatically download or install them". 7. when you shut down your computer you will get a message that gives the option to shut down without installing updates. you need to click on it each time. paulmc (13942)
687200 2008-07-10 05:59:00 Simply update your ZA (download.zonealarm.com) and all is good again

They've fixed it now
bevy121 (117)
687201 2008-07-10 06:35:00 Thanks very much paulmc and bevy 121.
I have updated ZA and I am a happy chappie again.
Why do these companies hate each other so much and just waste my time.
It's great to have all you good people trying to keep me from going round the twist.

God bless,
Pat.
Pat (6829)
1