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Thread ID: 91534	2008-07-09 22:55:00	Operation has been cancelled due to restrictions in effect on this computer	aniloracman3 (13950)	Press F1

Post ID	Timestamp	Content	User
687270	2008-07-23 02:57:00	Use trojan remover install it update it then scan, then select all options under the utilities menu	Speedy Gonzales (78)
687271	2008-07-23 10:38:00	so "the guy" obviously didn't fix it much then.... Anyway, if you still can't get the control panel after running trojan remover, download this reg file (www.kellys-korner-xp.com) and double click to run - say yes you want to merge in the registry when it asks and then your control panel should be back to nornal. Right click the link and select "save as" to your desktop. If you left click it will only show you the text...	bevy121 (117)
687272	2008-07-24 02:01:00	thank you, I am now able to get in my control panel and task manager, but how do I get my CD drives to start working again?	aniloracman3 (13950)
687273	2008-07-24 02:08:00	Cool ! Umm post a hijackthis log now. Get this and run it (www.microsoft.com)	Speedy Gonzales (78)
687274	2008-07-24 04:34:00	I didn't run Hijackthis, but I looked elsewhere and it said to run regedit and go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}. It then said to delete lower and upper filters which I then deleted one upper and one lower. I rebooted and they still don't work:(. I now have default, class, enumproppages32, icon, installer32, noinstallclass, silentinstallclass, and troubleshooter0 in my registry. Should I delete anythingelse? I also tried to uninstall and then reinstall, but to no avail. In my device manager, both my drives have a yellow exclamation point next to them and say: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"	aniloracman3 (13950)
687275	2008-07-24 04:56:00	Did you try that autofix file, to see if that would fix it?	Speedy Gonzales (78)
687276	2008-07-24 06:19:00	Here are the results from Removable Disk (H) AutoFix [V5.2.3790.67] Time [2008-07-23 22:41:29] Microsoft Windows Version [5.1 (Service Pack 2) <2600>] Test [The Shell Hardware Detection service is running.] - Instance [N/A]: Result [AutoStart Setting]: OK Result [The Shell Hardware Detection service is running.]: OK Test [Policies] - Instance [H:\, Drive Type: 2]: Result [HKCU\...\Policies!NoDrives]: OK {Absent} Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent} Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present} Result [HKLM\...\Policies!NoDrives]: OK {Absent} Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent} Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent} Result [Driver level policies]: OK { HKLM\...\Services\!Autorun (Absent) <Allows> HKLM\...\Services\\Parameters!Autorun (Absent) <Allows> HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set> HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> } Test [Drive Notification] - Instance [H:\, Drive Type: 2]: Result [Legacy Notification]: OK Result [AutoPlay V2 Notification]: Problems { Service (Silent) Shell (Deaf) } >> Repair << [Autoplay V2 Event] Step: No steps to take. Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem. >> Required action: The wizard found problems but cannot fix them -> None	aniloracman3 (13950)
687277	2008-07-24 06:23:00	The link I posted in post #14	Speedy Gonzales (78)
687278	2008-07-24 06:32:00	you keep asking for help but you then don't do as suggested! - run HJT and post the log so we can see what is going on	bevy121 (117)
687279	2008-07-24 07:06:00	Hope this helps: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:22:18 PM, on 7/23/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\WINDOWS\CDProxyServ.exe C:\Program Files\Executive Software\Diskeeper\DkService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe C:\Program Files\Windows Media Player\WMPNSCFG.exe C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe C:\Program Files\LimeWire\LimeWire.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Windows Live\Messenger\usnsvc.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Windows Live Toolbar\msn_sl.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = localhost O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {24913958-28DC-4285-8CD9-DF8AC0177BB2} - C:\WINDOWS\repair\patfp.dll (file missing) O2 - BHO: (no name) - {47CD7F67-E19B-4158-A0C6-E9BBE3500834} - (no file) O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file) O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\s wg.dll O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O2 - BHO: (no name) - {D7F7ED4A-9C51-4138-B65C-23F17FBC67Cc} - C:\WINDOWS\system32\kxeiddir.dll (file missing) O2 - BHO: (no name) - {F99A109A-E8E2-458E-82B6-24F4E9F1BC91} - (no file) O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\hpdtlk02.dll O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [NI.UWFX5_0001_N57M2811] "C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\BIJE3YNC\WinFixerScannerInstall[1].exe" -nag O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\HP\Digital Imaging\bin\backupnotify.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user') O4 - S-1-5-18 Startup: AutoTBar.exe (User 'SYSTEM') O4 - .DEFAULT Startup: AutoTBar.exe (User 'Default user') O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user') O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe O8 - Extra context menu item: &Search - kb.bar.need2find.com O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\Sen dTo.html O8 - Extra context menu item: Add to Windows &Live Favorites - favorites.live.com O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - messenger.zone.msn.com O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - security.symantec.com O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - spaces.msn.com O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - security.symantec.com O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - messenger.zone.msn.com O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - messenger.zone.msn.com O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - www-secure.symantec.com O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - pdl.stream.aol.com O18 - Filter hijack: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - (no file) O23 - Service: Plug and Play Device Manager ($sys$DRMServer) - Unknown owner - C:\WINDOWS\system32\$sys$filesystem\$sys$DRMServer .exe (file missing) O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: XCP CD Proxy (CD_Proxy) - Unknown owner - C:\WINDOWS\CDProxyServ.exe O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe O23 - Service: dns cache reader (DNSCacheReader) - Unknown owner - C:\WINDOWS\system32\j5201238.exe (file missing) O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe -- End of file - 9090 bytes	aniloracman3 (13950)
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