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| Thread ID: 91582 | 2008-07-11 20:16:00 | Dell Laptop startup | sarel (2490) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 687940 | 2008-07-11 20:16:00 | My nephew is visiting from Akl, as part of a touring youth gospel group. He bought a Dell Laptop in Malaysia, after he saw the low price - seems like $1000 that he paid for a 4M Ram Dell. Vista. Got no idea of the rest of the lappie, he left it in Akl. He knows I know a lot of very good geeks (yes, YOU) so he asked me to ask : on bootup, the lappie will go through the bootup process, get to the normal Vista desktop screen BUT once or twice while loading the final Vista page the screen would go black - he says he thought initially it rebooted but it did not. He can not see anything loose. He describes the "going black" as the same thing that happens when I switch off my PC screen. I will try and find out more about the lappie but he's still sleeping. Thanks in advance guys sarel |
sarel (2490) | ||
| 687941 | 2008-07-12 07:35:00 | Well then what? Stays black? Does same in Safe mode? Did this from the beginning or its a recent problem? | pctek (84) | ||
| 687942 | 2008-07-12 20:24:00 | Pctek - yup, it flickers, goes dead and then goes back to the original Vista screen - it looks like an extended startup with a few black spots thrown in. Has been happening the last week or so (for the last two months I would say, and he can't take it back because they will not go back to KL.? Got no idea what it does in safe mode. To me it looks as if it's a loose connection between the lappie end the screen but then I haven't seen it so I can't say. sarel |
sarel (2490) | ||
| 687943 | 2008-07-12 21:42:00 | Update the VGA drivers and see what happens, also try it in safe mode, | pctek (84) | ||
| 687944 | 2008-07-12 23:09:00 | Is the battery charged? | PENTIUM (426) | ||
| 687945 | 2008-07-12 23:20:00 | Did he buy it brand new in Malaysia? It may also be worth running Dell's self-test tool to see if it picks anything up. As soon as you turn on the power, keep pushing the Fn key on the keyboard. It should either give you the option, or take you directly to, some sort of Dell Recovery Console. From there, you can run all sorts of hardware tests. |
somebody (208) | ||
| 687946 | 2008-07-13 20:38:00 | Thanks guys. He's gone back now, on their way to Guatemala, so i'll tell him what to do on Facebook. sarel |
sarel (2490) | ||
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