| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 91695 | 2008-07-15 13:53:00 | Media Player wont play | Driftwood (5551) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 689240 | 2008-07-15 13:53:00 | Run out of ideas on this one. XP home SP3 fully updated. Media player wont play any sounds. Only player installed. System sound does work. No flags on device manager. VIA AC 97 onboard audio. Media player error sugests sound card or driver problem. Have updated the driver & even tryed another sound card, no difference |
Driftwood (5551) | ||
| 689241 | 2008-07-15 19:33:00 | Run out of ideas on this one. XP home SP3 fully updated. Media player wont play any sounds. Only player installed. System sound does work. No flags on device manager. VIA AC 97 onboard audio. Media player error sugests sound card or driver problem. Have updated the driver & even tryed another sound card, no difference well, can you play any sounds at all? for example, when you boot, do you hear that stupid windows welcome sound? are you using the original drivers for your audio? i.e., The ones from the motherboard disc, not the interent? and, have you re-installed media player? (Setup file is in C:\Program Files\Windows Media Player\setup_wm.exe) and when you go into the properties of the device manager, what mixers are there? you might want to dxdiag, and make sure everythings working fine in there too~ forums.microsoft.com thats for a different device, but describes the same problems. good luck. |
mabix (10146) | ||
| 689242 | 2008-07-15 22:17:00 | Yes, system sounds work fine, also sound test in dxdiag. Have updated all mobo drivers from the VIA site. Had problem with WMP9, have updated to latest WMP11 When you refer to mixers in device manager, I assume you mean items under sound vidio & game devices. Audio Codecs Legacy Audio Drivers Legacy Vidio Capture Devices Media Control Devices Unimodem Half-Duplex Audio Device Vidio Codecs Vinyl AC'97 Codec Combo Driver(WDM) In dxdiag under DirectX Files, notes, the file quartz.dll is missing When you try to use the media player to play anything, it comes up with "Windows Media Player encountered a problem when playing the flie. for additional assistance click web page" If you click on Web Help, the page that comes up starts with "You've encountered error message C00D11B1" then suggests it has a sound card or driver related problem |
Driftwood (5551) | ||
| 689243 | 2008-07-16 03:59:00 | Just a suggestion that may help Try installing a good codec pack, this can quite often fix the problem immediately - here's a fairly complete one (www.free-codecs.com) with almost all the codecs you'd ever need. I'd go for the 3.1.1.7 - the 4 is still 4.0.0.0, best to wait a bit for that one. I never use a x.0.0 of anything LOL |
bevy121 (117) | ||
| 689244 | 2008-07-16 06:07:00 | I had wondered about that, but most systems will play an audio cd with only a basic win install. This wouldn't even look at any type of audio file. It's sort of like what you'd expect to happen if you had the modem selected as the sound device. The system has gone back to the owner now. I can get it back if I can find a solution. I googled the "quartz.dll is missing" & it would appear to be associated with the media player. I also noticed one of the rear onboard USB ports has been hot enough to warp the flat contact thingy & can't be used now. Wondered if that may have contributed to the problem. |
Driftwood (5551) | ||
| 689245 | 2008-07-17 21:49:00 | This problem is still unresolved. Will have access to the system again next week. All sugestions have been taken onboard & any further help would be appreciated. |
Driftwood (5551) | ||
| 689246 | 2008-07-17 23:39:00 | Just a suggestion that may help I never use a x.0.0 of anything LOL Even Firefox? |
beeswax34 (63) | ||
| 689247 | 2008-07-21 01:50:00 | OK I've got this system back. Have tryed a few sugested fixes with no success. Made a error in my original description of the problem, it does play with winamp but not WMP. I have googled this problem "missing quartz.dll" it seems to be a known problem associated with WMP. As I said I have tryed some of the sugested fixes & had no luck. |
Driftwood (5551) | ||
| 689248 | 2008-07-21 02:04:00 | I think it belongs to Directx not WMP. Reinstall or update DirectX |
Speedy Gonzales (78) | ||
| 689249 | 2008-07-21 02:29:00 | I've reinstalled directx several times but the file remains missing. Directx dosent appear to install correctly. I says it has but hasent taken the usual time to do so. |
Driftwood (5551) | ||
| 1 2 3 4 | |||||