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| Thread ID: 91695 | 2008-07-15 13:53:00 | Media Player wont play | Driftwood (5551) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 689250 | 2008-07-21 02:38:00 | Under sounds and audio devices / audio tab is the soundcard the default device? Since it looks like you've got a voicemodem? Which maybe the default audio device. Which (if the modem is the default audio device), it wont work |
Speedy Gonzales (78) | ||
| 689251 | 2008-07-21 02:49:00 | Yes the sound car is the default device have even removed the modem in case it was causing a problem. | Driftwood (5551) | ||
| 689252 | 2008-07-21 03:16:00 | Is there no quartz.dll in these locations? C:\WINDOWS\system32\dllcache and C:\WINDOWS\system32\ you could try manualy placing the file in both those locations and see if that works Here is the quartz.dll file (www.dlldump.com) if you want to try that |
bevy121 (117) | ||
| 689253 | 2008-07-21 03:45:00 | Have just done that & it cured the problem in dxdiag. The system didn't like it though & asked me to insert the SP3 disk to restore the original configuration. You also suggested putting a copy in the "dllcache" well this system dosent have one of those. Anyway it still hasent cured the problem. |
Driftwood (5551) | ||
| 689254 | 2008-07-21 03:54:00 | You have to untick hide protected operating system files to see the dllcache folder. In my computer / tools / folder options / view The version if you have SP3 should be 6.5.2600.5596 Is KB951698 installed? If it isnt go to the MS site, download it then install it |
Speedy Gonzales (78) | ||
| 689255 | 2008-07-21 04:12:00 | Have unhid the protected operating system files & there is no dllcache. No, KB915698 is not installed, should it be? |
Driftwood (5551) | ||
| 689256 | 2008-07-21 04:16:00 | I wouldnt have said it otherwise. It's 951968 not 915698 Its here (www.microsoft.com) dllcache is in system32 folder. Did you look here? |
Speedy Gonzales (78) | ||
| 689257 | 2008-07-21 04:20:00 | ALL SYS, DLL, EXE, and OCX files that ship on the Windows XP CD are protected. True Type fonts--Micross.ttf, Tahoma.ttf, and Tahomabd.ttf - are also protected. They are all "backed up" to a special folder called dllcache. The location of this file is: %SYSTEMROOT%\system32\dllcache The dllcache folder is extremely important so Windows XP hides it from you! To view it go to: My Computer > Tools > Folder Options > View > "uncheck" Hide protected operating system files. This will also reveal other hidden system files so be careful! e.g. pagefile.sys -------- Dont know where yours is then.... |
bevy121 (117) | ||
| 689258 | 2008-07-21 04:34:00 | OK I have installed KB951698. Have also found the dllcache folder, had to do a search for it & it does contain quartz.dll |
Driftwood (5551) | ||
| 689259 | 2008-07-21 04:43:00 | Reboot and see if it works | Speedy Gonzales (78) | ||
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