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Thread ID: 91923 2008-07-23 00:06:00 IE7 error nofam (9009) Press F1
Post ID Timestamp Content User
691305 2008-07-23 00:06:00 Upgraded a friend's brand new Asus laptop with XP Pro to SP3, but realised half-way through the install that I hadn't installed IE7. Everything seemed fine initially, but now whenever I try to browse to another website from the homepage (friend set it to xtra.co.nz), IE7 encounters a problem and has to close.

I uninstalled IE7 (noticed it was only showing on add/remove as 2 Mb?) and IE6 works fine. Re-installed IE7 and the problem re-appeared.

Am I right in thinking upgrading IE after SP3 was a bad thing? Should I uninstall SP3, then install IE7 followed by SP3 again?

:help: :p
nofam (9009)
691306 2008-07-23 00:10:00 It could be an addon for IE 7. What addons are installed (like google toolbar etc).

Addons can also crash IE7. Disabling it or uninstalling whatever, should fix it

I dont think it matters what you install first (IE 7 or SP3), IE 7 shouldnt crash
Speedy Gonzales (78)
691307 2008-07-23 00:25:00 Shouldn't, no. :p

Lots of things shouldn't, including gay marriage.

But anyway... :D

I've found occasional issues trying to install IE7 post Sp3 - it's safer to install it before. And get rid of any toolbars/addons etc, and reset to defaults if it continues to fail.
wratterus (105)
691308 2008-07-23 00:31:00 Ok the plot thickens . . . . . He had his homepage set to . yahoo . com/ - I changed the homepage to http://www . google . co . nz," target="_blank">nz . yahoo . com/ - I changed the homepage to http: restarted IE7 and no problems . Browsed from this new homepage to www . stuff . co . nz no problems . Browsed back to . yahoo . com/," target="_blank">nz . yahoo . com and then any other page I try to browse to causes the crash .

So can I conclude that there's something in http://nz . yahoo . com/ that is causing the issue? :D
nofam (9009)
691309 2008-07-23 00:34:00 Does it show the name of a file when it crashes??

If it does thats the culprit
Speedy Gonzales (78)
691310 2008-07-23 00:38:00 Have you updated flash player? wratterus (105)
691311 2008-07-23 01:15:00 Have you updated flash player?

When I tried to update Flash, the active-x control runs, but then I get a box saying 'unable to authenticate installer' and I can't get any further. :badpc:
nofam (9009)
691312 2008-07-23 01:21:00 Download it manually then install it

You're not the only one with that prob (www.adobe.com)
Speedy Gonzales (78)
691313 2008-07-23 01:24:00 I'll give that a shot tonight - it's a bit naughty fixing a mate's lappy at work when I have a real job to do!! :D

Thanks Speedy/Wratt :thumbs:
nofam (9009)
691314 2008-07-23 02:03:00 Its probably coz youre behind a domain / firewall / proxy.

If youre doing this at work. Thats if you use any of these at work
Speedy Gonzales (78)
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