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| Thread ID: 92337 | 2008-08-06 09:59:00 | slow almost unuseable laptop | aidanmaz (7180) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 695416 | 2008-08-06 09:59:00 | i turned my laptop on this evening and noticed it took 10 minutes or more to get to the windows desktop, then another 20 for the start menu to actually be useable. Opening mozilla takes ten seconds minimum, and i would hate to think how long outlook takes. Looking at the task manager, nothing is hogging the CPU and i hav 504MB RAM total, which has been fine in the past (may need an upgrade but its not necessary now). I was thinking maybe its the AV, Computer Associates eTrust, but then again it only uses 64mb ram, Avast needed more and worked fine. Typing this on the laptop is almost painful. Any ideas? | aidanmaz (7180) | ||
| 695417 | 2008-08-06 10:08:00 | How many security suites do you have on there? You should only have one - remove all but Avast. Open Task Mgr - Performance tab - how much RAM is remaining? Are you on Vista or XP?? Have you run any AV scans lately? Also can you post a HiJackThis log please?? Is a network cable/wireless card connected? If any one of those arte plugged into my laptop it adds 5 min to the startup time, yet if I plug them in after login, it takes 10 secs to connect! :confused: |
jwil1 (65) | ||
| 695418 | 2008-08-06 10:25:00 | im only running Computer Associates Etrust AV. Os= XP Pro theres about 120MB ram free. and im only using a wireless integrated card, which hasnt played up before. here is the hjt log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:37:22 PM, on 8/6/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\system32\inetsrv\inetinfo.exe C:\Program Files\CA\eTrust Antivirus\InoRpc.exe C:\Program Files\CA\eTrust Antivirus\InoRT.exe C:\Program Files\CA\eTrust Antivirus\InoTask.exe C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\CA\ETRUST~1\realmon.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Windows Live\Contacts\wlcomm.exe C:\Program Files\Windows Live\Messenger\usnsvc.exe C:\Program Files\Pidgin\pidgin.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=localhost:12080 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - upload.facebook.com O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - lads.myspace.com O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - www.update.microsoft.com O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe -- End of file - 6227 bytes |
aidanmaz (7180) | ||
| 695419 | 2008-08-06 10:31:00 | OK... looks clean to me, but wait for another opinion :) Try removing eTrust and in it's place install the 30 day trial of Eset Nod32 antivirus (www.eset.com) and run a scan. Afterwards, install Avast (or eTrust if you paid for it). |
jwil1 (65) | ||
| 695420 | 2008-08-06 10:54:00 | Shut it down, wait 10 secs and then turn it back on again. See if it returns to normal boot up and use speed. | Jen (38) | ||
| 695421 | 2008-08-06 22:43:00 | done all of that, even taken AV off, the icons on the taskbar dont appear, though the start button does. and when i double click Mozilla Firefox both the firefox icon and the My computer icon disappear for a few seconds. Its odd | aidanmaz (7180) | ||
| 695422 | 2008-08-06 22:55:00 | Try creating a text file and see if saves to the hard drive quickly, maybe the HDD is failing and the PC is struggling to read the disk? | SolMiester (139) | ||
| 695423 | 2008-08-06 23:13:00 | Bloat. Back it up and do a fresh install. |
pctek (84) | ||
| 695424 | 2008-08-06 23:26:00 | So when was the last time you done a chkdsk... | kennie (10559) | ||
| 695425 | 2008-08-07 08:28:00 | Check the DMA setting.. | apsattv (7406) | ||
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