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Thread ID: 92647	2008-08-17 10:42:00	PCI Card Problems?	Saint Huck (2424)	Press F1

Post ID	Timestamp	Content	User
698060	2008-08-17 10:42:00	I have a Pentium 4 1.6GB computer and had an ethernet port/PCI card installed into it yesterday so that I could get Broadband, I also have a D-Link DSL-504T modem. Since I have had the PCI card installed I have been having intermittent computer problems. I used to have a power option set to switch off my monitor after 20 mins of non-use and to wake it back up I used to just hit a key or move the mouse. A couple of times today it just wouldn't respond and I've had to reset/switch-off/on the computer to get my monitor back. I also had a few problems with games freezing when running from the DVD-drive and they were just games my kids were playing (Dora The Explorer!!) so weren't high graphic games or anything. MY PC has also frozen a couple of times as has the mouse and a couple of times I'vd had the blue screen of death and the message that the system has recovered from a serious error. Could these problems be caused by the PCI card or the modem and why would they be intermittent? Any help would be appreciated :) Thanks in advance.	Saint Huck (2424)
698061	2008-08-17 11:36:00	How old is the Motherboard ?? If the board is to old, and if it didn't have a built in Ethernet port it may just not be able to handle it. Click Start/run type in eventvwr look through the system and application logs, look to see what the error was, it should be listed, then please copy/paste the whole error message here.	wainuitech (129)
698062	2008-08-17 12:02:00	Could be a bad driver for the new network card. Do you know what brand/model it is?	Agent_24 (57)
698063	2008-08-17 22:42:00	Could try swapping the card to another slot, you may have IRQ conflicts!	SolMiester (139)
698064	2008-08-18 03:36:00	Or as the best basic test just pull the card out completely and then see if the PC operates normally. If it does then you know there's some problem with the card. or how it's setup Also you said you had some bluescreens. can you post what these were? If you can't remember you can check in event viewer. For windows XP right click on "my computer" and choose "manage" Open the event viewer folder on the left hand side and then open the system log Look for the "error" entries with the red circle and white cross icon. You can easily copy all error info from an entry by double-clicking it, and then clicking the little button on the righthand side with the 2 pages on it. Then you can paste the info into the forum	Agent_24 (57)
698065	2008-08-18 03:55:00	How old is the Motherboard ?? If the board is to old, and if it didn't have a built in Ethernet port it may just not be able to handle it. Click Start/run type in eventvwr look through the system and application logs, look to see what the error was, it should be listed, then please copy/paste the whole error message here. The board is about 6 years old and did not have an ethernet port. I'll run the eventvwr when I get home and post the results here, Thanks.	Saint Huck (2424)
698066	2008-08-18 03:56:00	Could be a bad driver for the new network card. Do you know what brand/model it is? The card was a Belkin Gigabit Desktop PCI card	Saint Huck (2424)
698067	2008-08-18 03:57:00	Or as the best basic test just pull the card out completely and then see if the PC operates normally. If it does then you know there's some problem with the card. or how it's setup Also you said you had some bluescreens. can you post what these were? If you can't remember you can check in event viewer. For windows XP right click on "my computer" and choose "manage" Open the event viewer folder on the left hand side and then open the system log Look for the "error" entries with the red circle and white cross icon. You can easily copy all error info from an entry by double-clicking it, and then clicking the little button on the righthand side with the 2 pages on it. Then you can paste the info into the forum I'll give it a go when I get home from work, thanks.	Saint Huck (2424)
698068	2008-08-18 05:17:00	The board is about 6 years old and did not have an ethernet port. I'll run the eventvwr when I get home and post the results here, Thanks. 6 years old doesn't mean anything, and that long ago there were a lot of boards that didn't have ethernet ports. You'd often have to buy a more expensive model to get it. Nowadays almost everything has ethernet. I've run PCI network cards in motherboards a lot older than that (Pentium 1 spec) and no problems. If anything you may need a BIOS update but unlikely.	Agent_24 (57)
698069	2008-08-18 09:04:00	I've run eventvwr and these are the errors, some of them are unconnected I suspect but I have copied all the ones on the dates since the ethernet port was installed . Thanks for your help everyone, it is much appreciated: Event Type: Error Event Source: crypt32 Event Category: None Event ID: 8 Date: 8/17/2008 Time: 2:02:27 PM User: N/A Computer: MARK-STUDY Description: Failed auto update retrieval of third-party root list sequence number from: < . download . windowsupdate . com/msdownload/update/v3/static/trustedr/en/authrootseq . txt>" target="_blank">www . download . windowsupdate . com with error: The server name or address could not be resolved For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com Event Type: Error Event Source: crypt32 Event Category: None Event ID: 8 Date: 8/17/2008 Time: 1:22:29 PM User: N/A Computer: MARK-STUDY Description: Failed auto update retrieval of third-party root list sequence number from: < . download . windowsupdate . com/msdownload/update/v3/static/trustedr/en/authrootseq . txt>" target="_blank">www . download . windowsupdate . com with error: The server name or address could not be resolved For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 8/16/2008 Time: 9:55:22 PM User: NT AUTHORITY\SYSTEM Computer: MARK-STUDY Description: Windows saved user MARK-STUDY\Mark registry while an application or service was still using the registry during log off . The memory used by the user's registry has not been freed . The registry will be unloaded when it is no longer in use . This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account . For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 8/16/2008 Time: 4:34:02 PM User: N/A Computer: MARK-STUDY Description: Faulting application kp . exe, version 0 . 0 . 0 . 0, faulting module kp . exe, version 0 . 0 . 0 . 0, fault address 0x00120187 . For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 6b 70 2e ure kp . 0018: 65 78 65 20 30 2e 30 2e exe 0 . 0 . 0020: 30 2e 30 20 69 6e 20 6b 0 . 0 in k 0028: 70 2e 65 78 65 20 30 2e p . exe 0 . 0030: 30 2e 30 2e 30 20 61 74 0 . 0 . 0 at 0038: 20 6f 66 66 73 65 74 20 offset 0040: 30 30 31 32 30 31 38 37 00120187 0048: 0d 0a . . Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 8/16/2008 Time: 11:28:59 AM User: N/A Computer: MARK-STUDY Description: Faulting application nero . exe, version 7 . 5 . 13 . 1, faulting module msvcr71 . dll, version 7 . 10 . 3052 . 4, fault address 0x00002eee . For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 6e 65 72 ure ner 0018: 6f 2e 65 78 65 20 37 2e o . exe 7 . 0020: 35 2e 31 33 2e 31 20 69 5 . 13 . 1 i 0028: 6e 20 6d 73 76 63 72 37 n msvcr7 0030: 31 2e 64 6c 6c 20 37 2e 1 . dll 7 . 0038: 31 30 2e 33 30 35 32 2e 10 . 3052 . 0040: 34 20 61 74 20 6f 66 66 4 at off 0048: 73 65 74 20 30 30 30 30 set 0000 0050: 32 65 65 65 0d 0a 2eee . . Event Type: Error Event Source: Ntfs Event Category: Disk Event ID: 55 Date: 8/18/2008 Time: 8:00:51 AM User: N/A Computer: MARK-STUDY Description: The file system structure on the disk is corrupt and unusable . Please run the chkdsk utility on the volume C: . For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com Data: 0000: 00 00 00 00 02 00 4e 00 . . . . . . N . 0008: 02 00 00 00 37 00 04 c0 . . . . 7 . . À 0010: 00 00 00 00 32 00 00 c0 . . . . 2 . . À 0018: 18 00 00 00 00 00 00 00 . . . . . . . . 0020: 00 00 00 00 00 00 00 00 . . . . . . . . Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 8/17/2008 Time: 3:42:41 PM User: N/A Computer: MARK-STUDY Description: Error code 1000008e, parameter1 c0000005, parameter2 bf07cba7, parameter3 f2a9c858, parameter4 00000000 . For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 38 1000008 0020: 65 20 20 50 61 72 61 6d e Param 0028: 65 74 65 72 73 20 63 30 eters c0 0030: 30 30 30 30 30 35 2c 20 000005, 0038: 62 66 30 37 63 62 61 37 bf07cba7 0040: 2c 20 66 32 61 39 63 38 , f2a9c8 0048: 35 38 2c 20 30 30 30 30 58, 0000 0050: 30 30 30 30 0000 Event Type: Error Event Source: Server Event Category: None Event ID: 2505 Date: 8/17/2008 Time: 2:24:21 PM User: N/A Computer: MARK-STUDY Description: The server could not bind to the transport \Device\NetBT_Tcpip_{30F1767F-7912-4C5F-AC99-8D9024660F75} because another computer on the network has the same name . The server could not start . For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com Data: 0000: 34 00 00 00 4 . . . Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 8/17/2008 Time: 2:21:33 PM User: N/A Computer: MARK-STUDY Description: Error code 100000ea, parameter1 81fce400, parameter2 82272a78, parameter3 f89bdcb4, parameter4 00000001 . For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 65 100000e 0020: 61 20 20 50 61 72 61 6d a Param 0028: 65 74 65 72 73 20 38 31 eters 81 0030: 66 63 65 34 30 30 2c 20 fce400, 0038: 38 32 32 37 32 61 37 38 82272a78 0040: 2c 20 66 38 39 62 64 63 , f89bdc 0048: 62 34 2c 20 30 30 30 30 b4, 0000 0050: 30 30 30 31 0001 Event Type: Error Event Source: nv Event Category: None Event ID: 108 Date: 8/17/2008 Time: 2:19:27 PM User: N/A Computer: MARK-STUDY Description: The driver nv4_disp for the display device \Device\Video0 got stuck in an infinite loop . This usually indicates a problem with the device itself or with the device driver programming the hardware incorrectly . Please check with your hardware device vendor for any driver updates . For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com Data: 0000: 00 00 00 00 03 00 46 00 . . . . . . F . 0008: 00 00 00 00 6c 00 04 c0 . . . . l . . À 0010: 00 00 00 00 00 00 00 00 . . . . . . . . 0018: 00 00 00 00 00 00 00 00 . . . . . . . . 0020: 00 00 00 00 00 00 00 00 . . . . . . . . Event Type: Error Event Source: Dhcp Event Category: None Event ID: 1002 Date: 8/17/2008 Time: 1:21:35 PM User: N/A Computer: MARK-STUDY Description: The IP address lease 10 . 1 . 1 . 3 for the Network Card with network address 00173F9BD505 has been denied by the DHCP server 10 . 1 . 1 . 1 (The DHCP Server sent a DHCPNACK message) . For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com Event Type: Error Event Source: Dhcp Event Category: None Event ID: 1002 Date: 8/16/2008 Time: 4:19:13 PM User: N/A Computer: MARK-STUDY Description: The IP address lease 192 . 168 . 2 . 16 for the Network Card with network address 00173F9BD505 has been denied by the DHCP server 10 . 1 . 1 . 1 (The DHCP Server sent a DHCPNACK message) . For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com Event Type: Error Event Source: Print Event Category: None Event ID: 6161 Date: 8/16/2008 Time: 2:28:57 PM User: MARK-STUDY\Mark Computer: MARK-STUDY Description: The description for Event ID ( 6161 ) in Source ( Print ) cannot be found . The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer . You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details . The following information is part of the event: PSP PRINT, Mark, Epson Stylus COLOR 760 ESC/P 2, NT EMF 1 . 008, 23504620, 23504544, 1, 1, \\MARK-STUDY, 0 (0x0), .	Saint Huck (2424)
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