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Thread ID: 92635 2008-08-17 06:06:00 can't enable system restore yavben (14077) Press F1
Post ID Timestamp Content User
698007 2008-08-17 06:06:00 Hello
after recovering my comp from spyware infestation
trying to enable system restore..getting following error

"system restore encountered an error trying to enable/dissable one or more drives please restart your machine and try again"

followed the instructions in microsoft's website, no change

did anyone encountered this, pls let me know how to fix this
yavben (14077)
698008 2008-08-17 06:11:00 Post a hijackthis log its in my sig

Get trojan remover in my sig, install it update it, click on scan.

Then select all options under utilities

Get this (www.malwarebytes.org) install and update it then click on scan
Speedy Gonzales (78)
698009 2008-08-17 07:23:00 hi there

tx for the help

installed and executed malware and trojan scanner

here is the hijack this log

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:26:07 PM, on 8/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ACS.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\System32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\ABBYY Lingvo 10 Multilingual Dictionary\Lvagent.exe
C:\Program Files\ABBYY Lingvo 10 Multilingual Dictionary\Tutor.exe
C:\Program Files\MpcStar\Codecs\QuickTime\QTSystem\qttask.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA DA.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA EA.EXE
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA DA.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\WINDOWS\system32\RAMASST.exe
c:\program files\verizon wireless\venturi\Client\ventc.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\DllHost.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\Program Files\Creative Planet\Movie Magic Scheduling\MMS.exe
C:\Program Files\Adobe\Acrobat 6.0\Acrobat\Acrobat.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: myBabylon Toolbar - {34ea1c70-42cc-42c5-aa29-ec58b95a343e} - C:\Program Files\myBabylon\tbmyBa.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [TCtryIOHook] c:\WINDOWS\System32\TCtrlIOHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [ZoomingHook] c:\WINDOWS\System32\ZoomingHook.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Lingvo Launcher] "C:\Program Files\ABBYY Lingvo 10 Multilingual Dictionary\Lvagent.exe" /STARTUP
O4 - HKLM\..\Run: [LingvoTraining] "C:\Program Files\ABBYY Lingvo 10 Multilingual Dictionary\Tutor.exe" /ND /NW /AS
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\MpcStar\Codecs\QuickTime\QTSystem\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA DA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800"
O4 - HKLM\..\Run: [EPSON Stylus CX4200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA EA.EXE /P26 "EPSON Stylus CX4200 Series" /O6 "USB002" /M "Stylus CX4200"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [Auto EPSON Stylus CX4800 Series (Copy 1) on GATEWAY-212AE44] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA DA.EXE /P59 "Auto EPSON Stylus CX4800 Series (Copy 1) on GATEWAY-212AE44" /O26 "\\GATEWAY-212AE44\Printer4" /M "Stylus CX4800"
O4 - HKLM\..\Run: [Auto EPSON Stylus CX4800 Series on GATEWAY-212AE44] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIA DA.EXE /P50 "Auto EPSON Stylus CX4800 Series on GATEWAY-212AE44" /O26 "\\GATEWAY-212AE44\Printer5" /M "Stylus CX4800"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Startup: Epson all-in-one Registration.lnk = D:\Titles\Ereg\EPSONREG.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: Translate with &Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Translate.htm
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - housecall65.trendmicro.com
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - cdn.scan.onecare.live.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - fpdownload2.macromedia.com
O16 - DPF: {EECC2B58-FDE7-4F3A-B933-B25BE90F1D37} (CTXAXSetupCtl Object) - download.yoomba.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{43B2B400-3540-4418-81C5-DFF47728B588}: NameServer = 66.51.205.100,66.51.206.100
O17 - HKLM\System\CCS\Services\Tcpip\..\{CF9C6600-8670-4188-85EF-13D31AB3A787}: NameServer = 66.51.206.100 66.51.205.100
O18 - Protocol: AutorunsDisabled - (no CLSID) - (no file)
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter: AutorunsDisabled - (no CLSID) - (no file)
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsu****a Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Unknown owner - (no file)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Venturi Client (Venturi2) - Venturi Wireless - c:\program files\verizon wireless\venturi\Client\ventc.exe

--
End of file - 12051 bytes
yavben (14077)
698010 2008-08-17 07:43:00 Looks pretty clean to me.

But you can tick these entries then tick fix checked

close browsers

O2 - BHO: (no name) - AutorunsDisabled - (no file)

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\MpcStar\Codecs\QuickTime\QTSystem\qttask.exe " -atboottime

O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

If you dont use Nero Home, you can tick this

O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O9 - Extra button: (no name) - AutorunsDisabled - (no file)

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O18 - Protocol: AutorunsDisabled - (no CLSID) - (no file)

O18 - Filter: AutorunsDisabled - (no CLSID) - (no file)

If this is still installed, uninstall it

O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Unknown owner - (no file)

Then reboot.

Then see if this works (bertk.mvps.org)

Try reinstalling system restore
Speedy Gonzales (78)
698011 2008-08-17 23:53:00 can't reinstall system restore ..don't have windows home edition cd yavben (14077)
698012 2008-08-17 23:56:00 Did you select all options under utilities in trojan remover as well?? Speedy Gonzales (78)
698013 2008-08-18 00:03:00 i did yavben (14077)
698014 2008-08-18 00:11:00 How many hard drives are installed?? More than 1? Speedy Gonzales (78)
698015 2008-08-18 16:51:00 only one drive yavben (14077)
698016 2008-08-20 02:02:00 tx have resolved the problem yavben (14077)
1 2