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Thread ID: 92647 2008-08-17 10:42:00 PCI Card Problems? Saint Huck (2424) Press F1
Post ID Timestamp Content User
698090 2008-08-19 10:19:00 Thanks Speedy - I've got to go to Chch for work for the next couple of days so I'll try that when I get back.

Thanks for your help.
Saint Huck (2424)
698091 2008-08-22 08:31:00 Still getting some errors, I've run check disk and downloaded and installed SP3. Trend Micro couldn't complete its scan and kept saying to restart the application and try again (which didn't work) and then when I finally got t to start scanning the following message appeared:


Run time error

Program :C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe

R6025

Pure virtual function call

These other errors also occurred:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/22/2008
Time: 6:38:53 PM
User: N/A
Computer: MARK-STUDY
Description:
Faulting application ufnavi.exe, version 16.10.0.1063, faulting module ntdll.dll, version 5.1.2600.5512, fault address 0x00036f33.

For more information, see Help and Support Center at go.microsoft.com
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 75 66 6e ure ufn
0018: 61 76 69 2e 65 78 65 20 avi.exe
0020: 31 36 2e 31 30 2e 30 2e 16.10.0.
0028: 31 30 36 33 20 69 6e 20 1063 in
0030: 6e 74 64 6c 6c 2e 64 6c ntdll.dl
0038: 6c 20 35 2e 31 2e 32 36 l 5.1.26
0040: 30 30 2e 35 35 31 32 20 00.5512
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 33 36 66 t 00036f
0058: 33 33 0d 0a 33..

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/22/2008
Time: 7:24:03 PM
User: N/A
Computer: MARK-STUDY
Description:
Faulting application explorer.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x02a016d3.

For more information, see Help and Support Center at go.microsoft.com
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 32 61 fset 02a
0050: 30 31 36 64 33 0d 0a 016d3..


Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 8/22/2008
Time: 7:26:37 PM
User: N/A
Computer: MARK-STUDY
Description:
Faulting application SfCtlCom.exe, version 16.10.0.1079, faulting module msvcr80.dll, version 8.0.50727.762, fault address 0x000046b4.

For more information, see Help and Support Center at go.microsoft.com
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 53 66 43 ure SfC
0018: 74 6c 43 6f 6d 2e 65 78 tlCom.ex
0020: 65 20 31 36 2e 31 30 2e e 16.10.
0028: 30 2e 31 30 37 39 20 69 0.1079 i
0030: 6e 20 6d 73 76 63 72 38 n msvcr8
0038: 30 2e 64 6c 6c 20 38 2e 0.dll 8.
0040: 30 2e 35 30 37 32 37 2e 0.50727.
0048: 37 36 32 20 61 74 20 6f 762 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 30 34 36 62 34 0046b4


I'm thinking a reformat may be my next step but I'd really like to avoid that as I really don't have the time to do the re-build, it'll take me days!!

Should I try the Windows Repair option?

Could this be related to SP3 as Trend Micro was running fine before that was installed?
Saint Huck (2424)
698092 2008-08-22 08:43:00 Install something else to scan with. Or send an email / check the Trendmicro site.

To see what that error means
Speedy Gonzales (78)
698093 2008-08-22 08:54:00 I've just downloaded Comodo Firewall and am currently downloading Avast, I'll turn off Trend Micro until I can be sure its working as it isn't responding to anything really - it looks like its working but won't update or scan :( Saint Huck (2424)
698094 2008-08-22 08:56:00 Its possible SP3 is conflicting / not compatible with Trendmicro

As it says here (esupport.trendmicro.com)

What version of Trendmicro is installed?

If its not the version on the above link, update it
Speedy Gonzales (78)
698095 2008-08-22 09:11:00 Thanks Speedy, I should've looked there first!! I'm downloading the upgrade now so hopefully that'll fix it.

I'm still getting some other errors though, do you think running a repair on Windows may fix them? If it would I'd prefer do try that then do another format of my PC, I only did one a few months ago :(

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/22/2008
Time: 8:27:53 PM
User: N/A
Computer: MARK-STUDY
Description:
Faulting application explorer.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x027b16d3.

For more information, see Help and Support Center at go.microsoft.com
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 32 37 fset 027
0050: 62 31 36 64 33 0d 0a b16d3..


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/22/2008
Time: 8:22:27 PM
User: N/A
Computer: MARK-STUDY
Description:
Faulting application explorer.exe, version 6.0.2900.5512, faulting module , version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at go.microsoft.com
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 35 35 31 32 20 00.5512
0030: 69 6e 20 20 30 2e 30 2e in 0.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 30 ffset 00
0048: 30 30 30 30 30 30 0d 0a 000000..
Saint Huck (2424)
698096 2008-08-22 09:14:00 We'll wait till you update Trendmicro and reboot.

Update to IE 7
Speedy Gonzales (78)
698097 2008-08-22 09:48:00 OK Trend Micro seems to be sorted now thanks . Just had a few Explorer errors, they're more of an annoyance than anything else . I'm already on IE7 but I usually use Firefox .

Here's the latest batch of errors :)

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/22/2008
Time: 8:56:25 PM
User: N/A
Computer: MARK-STUDY
Description:
Faulting application explorer . exe, version 6 . 0 . 2900 . 5512, faulting module unknown, version 0 . 0 . 0 . 0, fault address 0x027516d3 .

For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer . ex
0020: 65 20 36 2e 30 2e 32 39 e 6 . 0 . 29
0028: 30 30 2e 35 35 31 32 20 00 . 5512
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0 . 0 . 0
0040: 2e 30 20 61 74 20 6f 66 . 0 at of
0048: 66 73 65 74 20 30 32 37 fset 027
0050: 35 31 36 64 33 0d 0a 516d3 . .

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/22/2008
Time: 8:58:00 PM
User: N/A
Computer: MARK-STUDY
Description:
Faulting application explorer . exe, version 6 . 0 . 2900 . 5512, faulting module unknown, version 0 . 0 . 0 . 0, fault address 0x01fd16d3 .

For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer . ex
0020: 65 20 36 2e 30 2e 32 39 e 6 . 0 . 29
0028: 30 30 2e 35 35 31 32 20 00 . 5512
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0 . 0 . 0
0040: 2e 30 20 61 74 20 6f 66 . 0 at of
0048: 66 73 65 74 20 30 31 66 fset 01f
0050: 64 31 36 64 33 0d 0a d16d3 . .

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/22/2008
Time: 9:01:03 PM
User: N/A
Computer: MARK-STUDY
Description:
Faulting application explorer . exe, version 6 . 0 . 2900 . 5512, faulting module unknown, version 0 . 0 . 0 . 0, fault address 0x023116d3 .

For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer . ex
0020: 65 20 36 2e 30 2e 32 39 e 6 . 0 . 29
0028: 30 30 2e 35 35 31 32 20 00 . 5512
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0 . 0 . 0
0040: 2e 30 20 61 74 20 6f 66 . 0 at of
0048: 66 73 65 74 20 30 32 33 fset 023
0050: 31 31 36 64 33 0d 0a 116d3 . .

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/22/2008
Time: 9:01:27 PM
User: N/A
Computer: MARK-STUDY
Description:
Faulting application explorer . exe, version 6 . 0 . 2900 . 5512, faulting module unknown, version 0 . 0 . 0 . 0, fault address 0x027016d3 .

For more information, see Help and Support Center at . microsoft . com/fwlink/events . asp . " target="_blank">go . microsoft . com
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer . ex
0020: 65 20 36 2e 30 2e 32 39 e 6 . 0 . 29
0028: 30 30 2e 35 35 31 32 20 00 . 5512
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0 . 0 . 0
0040: 2e 30 20 61 74 20 6f 66 . 0 at of
0048: 66 73 65 74 20 30 32 37 fset 027
0050: 30 31 36 64 33 0d 0a 016d3 . .
Saint Huck (2424)
698098 2008-08-22 10:19:00 When is explorer.exe crashing? When you open my computer or folders only? Speedy Gonzales (78)
698099 2008-08-22 11:16:00 It just seems to be random, its not when I open My Computer or any folders, I can be using Firefox, or opening Trend Micro. It's fine at the moment and can go for quite a while without any errors, then I'll get 2 or 3 errors. I'll make a note of what I'm doing next time it crashes. All it does is chuck up an error message, the task bar disappears for about 20 seconds and then comes back....just a bit baffling and irritating really :) Saint Huck (2424)
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