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| Thread ID: 92750 | 2008-08-21 11:12:00 | "Not enough ports at the exhange" what can I do? | OSiRiS (14107) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 699138 | 2008-08-21 11:12:00 | "Not enough ports at the exhange" what can I do? I recently moved from Manukau Heights to Dannemora. I booked everything in advance (Tuesday 12th August) so that there would be no hassles when moving. Upon move date (Friday 15th August) Telecom messed something up at the exchange so no dail tone. Then my ISP (Orcon) tells me because Telecom messed something up I have no internet. Telecom sort out the problem with the phone line a few days later (Sunday 17th August) however my ISP says that I now have to wait 5 business days for the broadband order to go through again. I get an email on Tuesday 19th August saying: Hi 'osiris', Great news! We have received a target date of the 2008-08-20 (YYYY-MM-DD) for your broadband (09-278-7749) service order. Once the order has been completed we will send you a second email informing you that the work is done. Best Regards, The Orcon Team And then I get an email today, Thursday 21st August saying: Hi 'osiris', Oh no, looks like we have a problem with your Orcon Broadband request (order # 118356). We have tried to put through your request but it seems that broadband is really popular in your area so your exchange is full. What are we talking about? Your exchange (the device that your phone and broadband gets connected to) is very similar to a car park. For example if you go down to the local supermarket and when you got there you found all the car parks where full. So to get a car park you would have to wait for a car park to become free (e.g. for a person to leave), or you would have to wait for the supermarket to upgrade the car park by building more parking spaces. What do parking lots and supermarkets have to do with your Broadband? Your exchange is similar to a parking lot in that it only has a certain number of ports (e.g. spaces) and when those ports are full you either have to wait for someone to cancel their broadband (leave), or for the exchange to be upgraded with more ports (e.g. more space built). The good news is that we are slightly more civilised than a car park and we have put you on a waiting list. What will happen is that we will monitor the exchange for you and when a port becomes free we will contact you. The bad news is that we are not sure when a space will open, but we will contact you when it does. So hold tight and as soon as a port is available we'll jump on it and get you connected! The Orcon Team Really, what are my options? I'm looking at something along the lines of wireless broadband that will do away with my home phone line with Telecom and will also let me share the connection with other LAN or WAN users at home. |
OSiRiS (14107) | ||
| 699139 | 2008-08-21 11:19:00 | Depending on WHAT you want to use the internet for, I wouldnt choose wireless internet, if youre into games. | Speedy Gonzales (78) | ||
| 699140 | 2008-08-21 11:41:00 | Depending on WHAT you want to use the internet for, I wouldnt choose wireless internet, if youre into games. No not into games. Just surfing internet and VPNing into work when needed. |
OSiRiS (14107) | ||
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