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Thread ID: 92705	2008-08-19 09:02:00	Word 2003 won't open	Bodes (8475)	Press F1

Post ID	Timestamp	Content	User
698709	2008-10-02 03:27:00	I have this problem with Word 2000 professional on my SP3 win XP pro Lappie. I have looked for normal.dot and it isn't showing up. The program will open through the cmd window. What next? Maybe a reinstall? thanks guys, Rob	theother1 (3573)
698710	2008-10-02 03:53:00	Open My Computer / tools/Folder Options/View, Dot/select "Show hidden Files and folders", While in there Untick "Hide Extensions for known file types" Easiest way to find it - click Start/Search/All files and folders In the search box type in normal.dot Make sure from the search you click "more advanced options" and tick the boxes "Search System Folders - Search for Hidden Files and Folders & Search Sub Folders" When you search it will show the normal.dot file(s) in the search pane, rename to Normal.old - agree to any warnings about files not working. close the search and try opening word as usual.	wainuitech (129)
698711	2008-10-02 07:29:00	Ok I have one called normal.dot with a word icon and one called normal.dot with an internet exlorer icon. I have tried to rename the word one but get an error me ssage which says it cannot be renamed as it is being used!!!!! Please close the alication and try again. However I don't have anything else open.:confused:	theother1 (3573)
698712	2008-10-02 07:36:00	Thanks Wainui, Went into task manager and closed the winword process and then renamed etc It worked. Thanks very much. Rob	theother1 (3573)
698713	2008-10-02 07:46:00	Thanks Wainui, Went into task manager and closed the winword process and then renamed etc It worked. Thanks very much. Rob No Worries - Glad it fixed it :thumbs: The Normal file is one of the first things I look at when Any part of Office goes Belly up - Learnt that just after Office 97 came out.	wainuitech (129)
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