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Thread ID: 69183 2006-05-24 12:21:00 DSE Warranties Greven (91) PC World Chat
Post ID Timestamp Content User
457467 2006-05-25 11:30:00 Yep, agree with all of the above. DSE warranties are second to none. Erayd (23)
457468 2006-05-25 12:31:00 Same here. I have dealt regularly with them for the last 6 years and have never had a bad experience. One time I returned a CD drive (without a receipt OR the packaging) and they couldn't find record of the transaction (I'd paid cash). They took my word for it and swapped it one the spot. george12 (7)
457469 2006-05-25 12:33:00 I have also bought cables from them and found out after about a week I didn't need them and took them back and got a refund.

Trevor :)
Trev (427)
457470 2006-05-25 12:37:00 Just to add to the love ...

My brother in law told me tonight that he bought RAM from DSE about a year ago and it was the wrong type but they didn't have what he wanted so he got a refund. That impressed me.
Jester (13)
457471 2006-05-25 22:05:00 Several years ago I bought a DVD player from DSE. Eventually movies would freeze so I returned it during the last week of the one year DSE warranty. They gave me a new DVD player which was better than the old one.

A couple of months ago I bought a Nokia cellphone from DSE. Did not like it so exchanged it for a Sony Ericsson. No problem, and the DSE prices were the lowest or as low as other shops.

I believe Noel Lemming stores also have an exchange policy that matches DSE. I prefer to buy items with such policies and often go to the Warehouse just for this reason.
Strommer (42)
457472 2006-05-25 22:07:00 S
I believe Noel Lemming stores also have an exchange policy that matches DSE. I prefer to buy items with such policies and often go to the Warehouse just for this reason.
The Warehouse?! They have a policy that says if you owned any electronic or whiteware item for 3 months they reserve the right to fix it rather than refund you. I only suceeded with them by creating an enormous fuss in the middle of the shop.
pctek (84)
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