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Thread ID: 69218 2006-05-25 21:29:00 SKY TV problem JJJJJ (528) PC World Chat
Post ID Timestamp Content User
457743 2006-05-25 21:29:00 Seeing as we have all sorts of experts on this forum I'll see if anyone can help me.
My sky TV is stuck on channel 12. I can not change channels with my remote or directly on the decoder.
I can change from sky to TVNZ with my TV remote, but as soon as I go back to sky up pops 12 and it refuses to shift.
I have changed the batteries in my sky remote, and that's about the extent of my knowledge.
And Sky are a bit like telecom. They can't get anyone here until tomorrow.
JJJJJ (528)
457744 2006-05-25 21:45:00 Press the Off button on the remote then back on again.
If that doesn't work - reset the Sky Box by turning the power off and back on.
rad_s4 (7401)
457745 2006-05-25 22:01:00 I have to reset the sky decoder about every 2 months or so, powering OFF at the wall is needed, for at leasts 20 seconds, then power up again. godfather (25)
457746 2006-05-26 01:05:00 have you tried the channel buttons on the front of the decoder? you could have a dead remote.

otherwise power off reset and hope it still works ;)
tweak'e (69)
457747 2006-05-26 01:35:00 Nothing works. Apart from the on/off button, the rest do exactly nothing.
Left it unplugged for two hours and then tried again. Nothing!
You'd think that at sky's prices you would get a bit of service from them. Just another bunch of no hopers.
JJJJJ (528)
457748 2006-05-26 01:47:00 it may need a hardware reset, there is certain buttons that need to be held down as you power up. best bet is to simply get it replaced.

often get it with spikes up the power and PHONE lines.
tweak'e (69)
457749 2006-05-26 02:44:00 Maybe ring Sky and ask for a replacement? Antmannz (6583)
457750 2006-05-26 02:56:00 Maybe ring Sky and ask for a replacement?

I'm about four hours ahead of you.
"Got to be inspescted first"
JJJJJ (528)
457751 2006-05-26 04:09:00 Well it's fixed. Just needed a new decoder.
What amused me. The chap who did the job told me the girls who answer the phones have no idea when the "workers" can do a job so they just tell the customers,"tomorrow".

The blast she got from me must have worked.

Thanks for all advice given.
JJJJJ (528)
457752 2006-05-26 04:28:00 that was quick.....other places have a 3 week+ wait. tweak'e (69)
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