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| Thread ID: 92856 | 2008-08-25 22:27:00 | please help, any Dlink G-604T having this same problem? | jackyht2002 (6606) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 700299 | 2008-08-25 22:27:00 | Hi guys Since I send this message to Dlink, I will also post this one into here, so I just wonder anybody out here also can help? Serial number of my DSL-G604T: DR7F267002111 H/W Version B3 using firmware V3.00B02.NZ.20060711, purchase date 18 April 2007 Recently (approx 2 months), while I am surfing the web and if the modem is stay on idle for couple of hours like while I am out of house, or it is leaving on overnight. I occasionally experience the modem no longer responding and require turn off from my power supply and to turn it back on How did I experience this problem: All of my 2 computers are having wireless USB using Dlink DSL-G122 Version C using Microsoft Vista My sister using the laptop from Acer using Microsoft Vista My Pentium 3 using LAN using Windows XP professional My PDA using Windows CE Version 2 When I am using wireless and discovered this problem, under the taskbar of Windows Vista, I actually press a Diagnose and repair, however Windows cannot find any problem, then after couple of seconds later, the internet connection icon on taskbar shows a red cross on it. If you want to ask me how about the computer with LAN, it is sort of connected, however on the icon at the taskbar it has a yellow exclamation mark, then look into detail, it is with a limited connection with a invalid IP address, i think it was with 162.xxx.xxx.xxx. I look on the green lights on my ADSL modem, the usual lights is doing the same procedure, there are all in fixed mode except the status light which are blinking all the time (even the modem is not responding for surfing) Could you please advise me what is the problem with my modem and will there any remedy for solving this problem. If you require further information, please do not hesitate to contact me on this email address Thank you for your wonderful help Yours faithfully Jacky |
jackyht2002 (6606) | ||
| 700300 | 2008-08-25 23:18:00 | just testing to see whether i can reply now now i can reply by pressing post reply button on the left hand side of the screen |
jackyht2002 (6606) | ||
| 700301 | 2008-08-25 23:21:00 | Hi Speedy I brought this from Eden Computers at Mt Eden last year.... My one is the tall and long version.. GenII is shorter and smaller all version 1 around that time is approx version B |
jackyht2002 (6606) | ||
| 700302 | 2008-08-25 23:51:00 | I would see if there's a firmware update. See if it makes any diff Altho you cant at the mo, the site is under maintenance. Its down I had to change the topic in the reply myself to get it to post |
Speedy Gonzales (78) | ||
| 700303 | 2008-08-26 00:07:00 | This V3.00B02.NZ.20060711 is the date of the firmware its been 2 yrs since its been updated Its probably been updated since then |
Speedy Gonzales (78) | ||
| 700304 | 2008-08-26 02:51:00 | Hmm ok checked the dlink site. That is the latest firmware So that didnt help |
Speedy Gonzales (78) | ||
| 700305 | 2008-08-26 03:54:00 | Hi Speedy I received the email from Dlink support line, they give me the following info, but hmmm . . . Thank you for your email . I am sorry to hear about the problem . I would like to suggest you change the ADSL mode of your DSL-G604T . Please follow the instructions below . 1 . Login to your router's web-interface on http://10 . 1 . 1 . 1 , default user name and password are both 'admin'(without quote) 2 . Go to 'Advanced' > 'ADSL' and change the Modulation type to G . DMT or ADSL (ITU . G . 992 . 1) . Then click 'Apply' 3 . Go to 'Tools' > 'System' and then click 'save and reboot' . Kind Regards, Ming Ouyang Technical Support Engineer D-Link Australia Pty Ltd Ph: 1300 766 868 Fax: (02) 8899 1868 Web Site : www . dlink . com . au/tech www . dlink . co . nz/tech I just reply to them and said, my modem currently set a ADSL2+ (Multi-mode), if he telling me to goto the above mode, is that mean that my modem will not be capable of ADSL2+ then??? Please advise and confirm as well Jacky |
jackyht2002 (6606) | ||
| 700306 | 2008-08-26 03:58:00 | I have no idea what it means, or what it'll do if you change it in the router Altho, even if the modem is ADSL2+, you have to be on ADSL2 + plan / connection (to get ADSL2 speeds). If youre not, then it wont matter. They would know more than the both of us, since its their modem |
Speedy Gonzales (78) | ||
| 700307 | 2008-08-26 05:06:00 | Hi Speedy I have updated the mode as their instructed, orginally i am on the ADSL2+ (multi-mode) anyway See whether any improvement on it then . . . guys, anybody out there have this similar problem, please put your note on here . . . . . your participation will be greatly appreciated too . . . . YOU CAN'T USE THE QUICK REPLY ON THE BOTTOM ON THIS SITE, As I didn't realize that I can't have the subject line being too long, just use the post reply on the left hand side of the screen and change the subject line and you will be able to put thru your thoughts . . . Thanks Jacky |
jackyht2002 (6606) | ||
| 700308 | 2008-08-26 05:15:00 | Hi Speedy i got his quick reply . . . You can check your current connection speed under ‘Status’>’ADSL’ page of the modem’s web interface (http://10 . 1 . 1 . 1) . If the downstream speed is less than 8000K, changing the ADSL mode will not affect anything . Kind Regards, Ming Ouyang Technical Support Engineer D-Link Australia Pty Ltd Ph: 1300 766 868 Fax: (02) 8899 1868 Web Site : www . dlink . com . au/tech www . dlink . co . nz/tech |
jackyht2002 (6606) | ||
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