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| Thread ID: 143417 | 2017-01-05 22:57:00 | Spark modem failure | bazmeister (3216) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1430420 | 2017-01-06 22:59:00 | Same with Vodafone - I've never paid for one yet, and I've had quite a few over the years :) You just need to be a bit "firm" as well as nice when you talk to them Effective communication skill comes into play. :D |
bk T (215) | ||
| 1430421 | 2017-01-07 04:34:00 | Effective communication skill comes into play. :D Thanks for the advice guys. A "firm" letter/email has been forwarded in order to "get it in writing." Now waiting breathlessly for the response.....will advise. |
bazmeister (3216) | ||
| 1430422 | 2017-01-11 00:22:00 | Have now received email advising that there will be no charge due to my loyalty etc etc... | bazmeister (3216) | ||
| 1430423 | 2017-01-11 00:55:00 | Well worth the cost of an email for a good result. Well done. |
PeterE (6851) | ||
| 1430424 | 2017-01-11 21:15:00 | Have now received email advising that there will be no charge due to my loyalty etc etc... So it should be! Good stuff :) |
Chilling_Silence (9) | ||
| 1430425 | 2017-01-15 20:50:00 | ...... Is 15 months a reasonable lifetime for this type of gear, considering I was obliged to take a 2 year term out. Some modems have a 3 year factory warranty. They should last 3years at least . Things can fail, but the importers should factor that into the cost , given NZ CGA laws 15months is not acceptable for most electronic devices (with a few exceptions) |
1101 (13337) | ||
| 1430426 | 2017-01-15 21:03:00 | You can have a brand new one every year for FREE. | bk T (215) | ||
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