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| Thread ID: 93021 | 2008-09-01 06:38:00 | Acer Aspire 5601AWLMi, Hard drive issues | 12ipped (14140) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 701778 | 2008-09-01 06:38:00 | my acer laptop, about a year and a half old has in the past few days has had dramatic decrease in performance. i believe this is because of the hard drive. every 10 mins ish the computer freezes up completely and comes back again after about 5-10 seconds of this and makes wierd noises like the hard drive is stuck or something. do i need to replace my hd? thanks. (ps. my computer froze twice while typing this post) |
12ipped (14140) | ||
| 701779 | 2008-09-01 06:50:00 | Welcome to PressF1 Do you know what brand the hard drive is? Could be a number of other things also causing the system to freeze. An reason other then a bit of noise you suspect the hdd? |
stormdragon (6013) | ||
| 701780 | 2008-09-01 06:59:00 | its a fujitsu MHV2080AH i just watched a video that some guy posted on the net of it and it was the same thing im pretty sure . its here . dailymotion . com/jaguax/video/x2eo09_acer-freezing" target="_blank">www . dailymotion . com but his one goes for a little longer i think . Once again it freezed during posting this comment . |
12ipped (14140) | ||
| 701781 | 2008-09-01 07:02:00 | Have you scanned it for errors / viruses etc? | Speedy Gonzales (78) | ||
| 701782 | 2008-09-01 07:06:00 | In command prompt type "chkdsk /f" Download Ultimate Boot CD (http://www.ultimatebootcd.com/), boot from it and go into Hard Disk Diagnostic Tools, select Diagnostic Tool (Fujitsu) and run the tests. Also scan your drive for malware. |
stormdragon (6013) | ||
| 701783 | 2008-09-01 07:11:00 | virus and malware would be first thing to check. hardware wise a faulty power supply is far more common cause than a harddrive fault. |
tweak'e (69) | ||
| 701784 | 2008-09-01 07:36:00 | thanks. ill do those scans you said to do and reply back with results | 12ipped (14140) | ||
| 701785 | 2008-09-01 07:44:00 | If you can get into it (it sounds like you can) get hijackthis in my sig below Run it then click on scan the system and save a log. Copy and paste the log here Wont hurt to get trojan remover in my sig as well. Install update click on scan. Then select all options under utilities |
Speedy Gonzales (78) | ||
| 701786 | 2008-09-01 09:44:00 | Hi again. i tried that "chkdsk /f" and it said cannot lock current drive as its used by another process so i set it to check on next restart. And im guessing i burn the ultimate boot ISO to a cd and boot from it. Also the trojan remover came up with no problems. Heres the log file: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:58:34 p.m., on 1/09/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16705) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Intel\Wireless\Bin\EvtEng.exe C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\RTHDCPL.EXE C:\Program Files\Realtek\InstallShield\AzMixerSel.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Acer\Acer Arcade\PCMService.exe C:\Acer\Empowering Technology\ePresentation\ePresentation.exe C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\Acer\Empowering Technology\ePower\ePower_DMC.exe C:\Acer\Empowering Technology\eRecovery\eRAgent.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\WINDOWS\system32\taskswitch.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Stardock\ObjectDock\ObjectDock.exe C:\Acer\Empowering Technology\ePerformance\MemCheck.exe C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\Program Files\Autodesk\3ds Max 2008\mentalray\satellite\raysat_3dsMax2008_32serve r.exe C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe C:\Program Files\CyberLink\Shared Files\RichVideo.exe C:\WINDOWS\system32\cryptainersrv.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe C:\WINDOWS\system32\wbem\unsecapp.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\Program Files\ATI Technologies\ATI.ACE\cli.exe C:\WINDOWS\system32\wscntfy.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Steam\Steam.exe C:\Program Files\Windows Media Player\wmplayer.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Acer\Empowering Technology\eNet\eNMTray.exe C:\Documents and Settings\User\Desktop\burncdcc\BURNCDCC.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: AL2Spy Class - {DC200356-0864-4F66-8964-5D43A19300F5} - C:\WINDOWS\AUTOLO~1\AL2DLL.dll O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll O4 - HKLM\..\Run: [LaunchApp] Alaunch O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe" O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 1 O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe O4 - HKLM\..\Run: [ImageItEncrypt] C:\WINDOWS\system32\ImageItEncrypt.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe /boot O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [PicoZip] C:\Program Files\PicoZip\PicoZipTray.exe O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing) O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing) O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - gfx1.hotmail.com O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - www.update.microsoft.com O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - messenger.zone.msn.com O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - fpdownload2.macromedia.com O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe O23 - Service: mental ray 3.6 Satellite for Autodesk 3ds Max 2008 32-bit 32-bit (mi-raysat_3dsMax2008_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 2008\mentalray\satellite\raysat_3dsMax2008_32serve r.exe O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe O23 - Service: Cryptainer service (ssoftservice) - Cypherix Software (India) Pvt. Ltd. - C:\WINDOWS\SYSTEM32\cryptainersrv.exe -- End of file - 10969 bytes |
12ipped (14140) | ||
| 701787 | 2008-09-01 09:54:00 | Hmm you may have smitfraud Tick these then tick fix checked Close browsers O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) After you tick this, find this file (after you reboot and delete it) O2 - BHO: AL2Spy Class - {DC200356-0864-4F66-8964-5D43A19300F5} - C:\WINDOWS\AUTOLO~1\AL2DLL.dll <-- Delete this file 04 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe \Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing) O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing) Did you select all options under utilities in trojan remover as well?? After you reboot, get malwarebytes in my sig, update it then scan |
Speedy Gonzales (78) | ||
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