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| Thread ID: 93316 | 2008-09-11 22:02:00 | usb conflicts | starrekin61 (10116) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 704490 | 2008-09-11 22:02:00 | Hi all. Recently installed a LogiTech Quick Cam S5500 - it apparently has a conflict with a CanoScan LiDE 25 #2 Scanner. All video wants to go through the scanner when the camera is used as a webcam. I went to both manufacturer's sites and on the Logitech Site I found that the problem could be a result of the chipset - VIA - and the AMD processor. Microsoft acknowledges there is a major problem with these two in their knowledge base article 240075, however, it only contains a hotfix for Win98, and not XP. I have updated the VIA driver files as the logitech site suggested. They also suggested making changes in the BIOS, but when I attempted that, I could not find the settings for the system (it's an E-machine). Any suggestions? Thanks. |
starrekin61 (10116) | ||
| 704491 | 2008-09-11 22:05:00 | What service pack is installed? 1, 2 or 3? | Speedy Gonzales (78) | ||
| 704492 | 2008-09-11 22:07:00 | Hi Speedy. I just installed 3, but the problem was there previously. | starrekin61 (10116) | ||
| 704493 | 2008-09-11 22:14:00 | Umm, usually if you have 2 devices (like a scanner and a webcam, or even a tv tuner, anything that windows detects as a capture / imaging device), both (or all of them), will show up in programs like Windows live messenger (or any IM program). I dont think its a conflict, its because both are capture / imaging devices (I get the same thing with a TV tuner and a webcam, in an IM program here). Did you go into the program's config, and change it to the webcam? Once you select it, next time you enable the cam, it should stay on the cam. |
Speedy Gonzales (78) | ||
| 704494 | 2008-09-11 22:19:00 | It is set to the webcam however, everytime I try to access the video or the settings for it (i'm using skype), the ScanSoft OmniPage SE 4.0 box comes up - it appears to be trying to install something as it's looking for a CD which isn't there. The scanner is already installed. should I just try to uninstall the scanner? |
starrekin61 (10116) | ||
| 704495 | 2008-09-11 22:26:00 | Either turn the scanner off (or unplug it, it probably doesnt have an on/off switch) while you use Skype (if its on). If it had, or has an on/off switch you probably wouldnt have this prob. |
Speedy Gonzales (78) | ||
| 704496 | 2008-09-11 22:39:00 | will try that. I did disable it in Device Manager - but no go - it still pops up looking for the cd that's not there. Thanks for the help. | starrekin61 (10116) | ||
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