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Thread ID: 93603 2008-09-24 07:48:00 ADSL cutouts Greg (193) Press F1
Post ID Timestamp Content User
707484 2008-09-24 07:48:00 I have an issue with my Telstra/Clear adsl service. Whenever we don't use the Internet for about 30 minutes the connection disconnects.

Normally the service is fine with good down and up speeds. But the damn connection fails and it requires a complete reboot of the computer for the service to reconnect.

I'm using the free supplied Dynalink RTA1320 external modem on Win XP Pro.

After many years of using Xtra and Orcon broadband I never had this kind of issue.

I haven't spoke to their helpdesk yet. But I'd like anyone's opinion on Telstra/Clear and if you've experienced this kind of problem.

Thx.
Greg (193)
707485 2008-09-24 07:51:00 Is there a setting in the router for a timeout? jwil1 (65)
707486 2008-09-24 08:46:00 You pay Telstra for the service , why don't you ask them? NIGGEL (2358)
707487 2008-09-24 09:29:00 You pay Telstra for the service , why don't you ask them?I value the knowledge and experience of regular PressF1 members more than the average helpdesk jockey. Got a problem with that?

Anyway... I'll be calling them soon if this thread doesn't help.
Greg (193)
707488 2008-09-24 09:52:00 Login to the router config through your web browser with 192.168.1.1
Username admin
Password admin
Keep going next until you get to the page with PPP username and password
You will see there Session established by: Select always on
Go next next and Finish
Safari (3993)
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