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Thread ID: 143523 2017-02-02 05:45:00 UEFI: Built-in EFI Shell ?? mzee (3324) Press F1
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1431486 2017-02-02 05:45:00 A friend has purchased a very cheap brandless Warehouse 14.1" Windows 10 Home laptop with a 32GB SSD.
When it works it is good, nice keyboard, fast. It is prone to crashing after an hour or so and gets quite warm. No fan or vents.

The problem is that I can find no way of backing up the system (Data is taken care of by One Drive). I installed AOMEI back-upper. but it can't see the SSD. I attempted to boot from a CD but the BIOS has only got 2 boot setting, Windows boot manager, and
UEFI: Built-in EFI shell.

How can I get it to boot from a USB stick, or an external CD drive USB?

It appears to have a 1GB rescue hidden partition, if so, how do I access it? No instructions, and nothing in the Bios.
mzee (3324)
1431487 2017-02-02 06:07:00 Getting into the BIOS is normally Via one of the "F" keys. Could be F2, F9-F12.
To get to the recovery, you try, when running, press and hold down the Shift Key, keep it held down and reboot from start/reboot, it may boot into the recovery options.

Failing that, what works 99% of the time -- press the start button, just as windows starts to load press and hold it down to turn off, repeat, on the third start it should advise to wait, attempting repairs, then jump into the recovery page.

Also have a look in the Start menu, could be some folder relating to maintenance, may be an option there.

Be careful playing about with UEFI, if you change it he OS wont boot. Eg, changed to legacy.
wainuitech (129)
1431488 2017-02-02 06:26:00 So.... How can I get it to boot from an external drive/USB, eg a Linux CD? mzee (3324)
1431489 2017-02-02 07:20:00 Depending on the type of Setup /BIOS, sometimes you tap one of the F Keys, which will bring up a boot menu, other times you have to change it in the BIOS.

Here two different Laptops you tap different keys, one is F9 the other is F12. On others it may be F11.

But you need to get in first. Being some cheap non name brand it may be a case of trial and error, as its impossible to look at the manufactures site if you don't know who manufactured it.
To quote my own post:

Getting into the BIOS is normally Via one of the "F" keys. Could be F2, F9-F12.

Keep in mind, once in the Settings, changing to a legacy from a UEFI boot will stop the original OS from booting, but it will boot from a CD, so it would need to be reset to boot normally. It all depends on what settings are available.

No one can see what you have in front of you.
wainuitech (129)
1431490 2017-02-03 00:55:00 I would like to wipe the drive and install Windows 7. I have just made a rescue USB which hopefully give me access to alternative boots.
I will make an backup of the existing drivers.
BTW I also tried Acronis and it made a notation "Acronis does not support ZE or D? drives".

Just the thing to keep an old man's brain ticking -- love it :)
mzee (3324)
1431491 2017-02-03 01:29:00 The trouble with installing older versions of windows is there may or may not be drivers available.

Sounds like it's reasonably new? take it back and get it replaced or repaired, the warehouse tends to be quite good about returns - although with a laptop it may be different if the think it's user caused. No point wasting your time on something that's probably under warranty and your efforts could end up voiding that warranty as well.
dugimodo (138)
1431492 2017-02-03 03:55:00 There may not be a BIOS, you should learn EFI shell to mount and boot an EFI bootloader on your USB stick. Just remember it uses DOS backslashes instead of Unix forward slashes. Kame (312)
1431493 2017-02-05 03:46:00 I made a rescue USB stick and after a while it booted on it, after several attempts of starting & stopping it. It did a diagnosis and suggested that the Update was currupt, "we will attempt to repair it" After about 30 minutes it suggested that " a clean install was required". I agreed as there were only a few programs to be lost, no data. About 4 hours later it announced success. Please enjoy! Now instead of crashing every hour or so, it crashes every 5 minutes or so. It then announces that "we have a problem" Duurrrh!!!*** and tries to fix it again. By this time it is so hot underneath that you can't put your hand on it. It has another problem, very small charger and even plugged in, the battery level drops. Just developed a floppy screen which only just stays open. Definitely going back to the Warehouse on Tuesday. Meanwhile I got her (for her daughter) a HP Chromebook, I have one myself, good quality and very reliable, no virus (yet) and no backups. mzee (3324)
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